Candata ACE/ABI vs SmartBorder ABI/ACE

Candata ACE/ABI is US customs software for brokers, with tools to prepare and manage ACE/ABI workflows through clearance. Its AI inbox takes in emails and documents, extracts shipment details, and drafts shipments for broker review. A licensed customs broker reviews the shipment data and submits it to ACE/ABI. A multi-tab workspace and operations dashboard organize live statuses, exceptions, and work queues. QuickBooks syncs customers, invoices, payments, and reporting, including bank feeds and automated tax workflows. Standards-based APIs can connect rate shopping, document management, analytics, and partner systems; the product FAQ also mentions EDI feeds for brokers using Descartes or CargoWise for B2B transactions. Candata states that it uses Google Cloud hosting, 2FA, and automatic updates, and claims 99.99% uptime. Its privacy policy says customer data is encrypted at rest and in transit, with access managed through Google OAuth2 single sign-on. It runs on macOS and Windows. Pricing is on request.

SmartBorder ABI/ACE is U.S. import entry software for land, sea, and air brokers and self-filing importers. Its editions cover Northern Border, Air & Sea Broker, and Importer workflows. Entry processing includes PGA filing, automatic validation checks, special-program recommendations, and transmission results. Customer profiles can store contacts, notes, bond and product details, transaction parties, billing information, manufacturer IDs, and 5106s. Trade tools include electronic 7512 in-bonds, tariff searching, FDA and other PGA filing, delivery orders, review flags, bonds, Excel line-item imports, billing, and statement queries. Data integration is available through EDI, XML, FTP, Web Services, and other options; engineers can add custom fields, reports, and integrations with proprietary accounting systems. The SaaS-based and PC-based applications need an internet connection but no dedicated hardware or added IT resources. Training is included, and licensed brokers provide support. Pricing is on request. As of February 1, 2025, sales to new brokerage firms were discontinued; support continues for non-brokerage customers through designated Livingston groups.