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SmartBorder ABI/ACE

smartborder.com

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Spec score 7.2 #16 of 22 in Customs Management Software

What it is

SmartBorder ABI/ACE is U.S. import entry software for land, sea, and air brokers and self-filing importers. Its editions cover Northern Border, Air & Sea Broker, and Importer workflows. Entry processing includes PGA filing, automatic validation checks, special-program recommendations, and transmission results. Customer profiles can store contacts, notes, bond and product details, transaction parties, billing information, manufacturer IDs, and 5106s. Trade tools include electronic 7512 in-bonds, tariff searching, FDA and other PGA filing, delivery orders, review flags, bonds, Excel line-item imports, billing, and statement queries. Data integration is available through EDI, XML, FTP, Web Services, and other options; engineers can add custom fields, reports, and integrations with proprietary accounting systems. The SaaS-based and PC-based applications need an internet connection but no dedicated hardware or added IT resources. Training is included, and licensed brokers provide support. Pricing is on request. As of February 1, 2025, sales to new brokerage firms were discontinued; support continues for non-brokerage customers through designated Livingston groups.

Spec sheet

Purpose
SmartBorder ABI/ACE is U.S. import entry software for land, sea and air brokers and self-filing importers.Read 30 Sep 2026 · smartborder.com
Integrations
SmartBorder supports data integration through EDI, XML, FTP, Web Services, and other options.Read 30 Sep 2026 · smartborder.com
Headquarters
Buffalo, New York, United StatesRead 28 Sep 2026 · smartborder.com
Founded
2001Read 28 Sep 2026 · smartborder.com
Base package
The base package includes RLF, web tracking, billing, and email notifications without additional cost for those components.Read 30 Sep 2026 · smartborder.com
CBP compliance
The software is designed to meet U.S. Customs and Border Protection requirements and is updated for regulatory changes.Read 30 Sep 2026 · smartborder.com
Current availability
As of February 1, 2025, SmartBorder discontinued sales of its customs brokerage software to new brokerage firms, while continuing support for non-brokerage customers through designated Livingston groups.Read 30 Sep 2026 · smartborder.com
Customer profiles
Profiles store notes, contacts, bond information, product lists, transaction parties, billing details, manufacturer IDs, and 5106s.Read 30 Sep 2026 · smartborder.com
Customization
Engineers can add custom fields, reports, and integrations with proprietary accounting systems.Read 30 Sep 2026 · smartborder.com
Editions
The product has Northern Border, Air & Sea Broker, and Importer editions.Read 30 Sep 2026 · smartborder.com
Entry processing
It provides built-in PGA filing, automatic validation checks, special-program recommendations, and faster transmission results.Read 30 Sep 2026 · smartborder.com
Hosting
Applications are SaaS-based and PC-based and require only an internet connection, with no dedicated hardware or added IT resources.Read 30 Sep 2026 · smartborder.com
Infrastructure security
SmartBorder hosts modules through Amazon Web Services and describes RSA encryption with 256-bit token-based session authentication.Read 30 Sep 2026 · smartborder.com
Trade features
Features include electronic 7512 in-bonds, CBP tariff searching, FDA and other PGA filing, delivery orders, review flags, bonds, Excel line-item imports, billing, and statement queries.Read 30 Sep 2026 · smartborder.com
Training and support
Expert-led training is included, and support is provided by licensed brokers with support documents, CBP information, and tutorial videos.Read 30 Sep 2026 · smartborder.com

Plans and prices

Pay-per-use plan Priced on request one-time licensing fee · no long-term contracts · zero user licensing fees Read 30 Sep 2026 · smartborder.com

Every SmartBorder ABI/ACE plan and price →

Strong points and limits

Strong points

  • Includes PGA filing and automatic validation checks.
  • Customer profiles store trade and billing details.
  • Supports EDI, XML, FTP, and Web Services.
  • Expert-led training is included.
  • No dedicated hardware is required.

Limits

  • Pricing is available on request.
  • Sales to new brokerage firms were discontinued.
  • Applications require an internet connection.

Who it suits

The product suits U.S. importers and customs brokerage workflows in land, sea, and air, subject to its current sales availability. Its Importer edition and trade administration tools may suit self-filing importers.

Verdict

SmartBorder ABI/ACE covers entry filing, trade records, and integrations for U.S. import workflows. New brokerage firms cannot buy the software under the stated availability; pricing also requires contacting SmartBorder.

Where Specifiction places it

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