Customs Window vs SmartBorder ABI/ACE

Customs Window provides customs declarations and compliance services for imports and exports across multiple jurisdictions. Its listed coverage includes Irish AIS and AES, UK CDS, Netherlands DECO and DMS, Swedish e-commerce imports, and EU ICS2 across all member states. Declarations can be uploaded in bulk through Excel, CSV, or API data, with EU TARIC rules applied automatically. The company's AI tools are described as auditing declarations and guiding users through steps. Reports support financial, operational, and regulatory analysis, including finding errors ahead of customs audits. Listed integrations include Shopify, marketplaces, platforms, and ERP systems; APIs handle transfers, notifications, uploads, and declaration actions from a customer's platform. The mobile app provides declaration updates, automatic PBN creation, and import/export rule checks for drivers and warehouse staff. A digital payment facility collects customs duties and taxes, and the site says it supports BTC export/import processes. Pricing is on request for a monthly subscription with unlimited users. Intended customers include enterprises, e-commerce businesses, customs agents, SMEs, and logistics facilitators.

SmartBorder ABI/ACE is U.S. import entry software for land, sea, and air brokers and self-filing importers. Its editions cover Northern Border, Air & Sea Broker, and Importer workflows. Entry processing includes PGA filing, automatic validation checks, special-program recommendations, and transmission results. Customer profiles can store contacts, notes, bond and product details, transaction parties, billing information, manufacturer IDs, and 5106s. Trade tools include electronic 7512 in-bonds, tariff searching, FDA and other PGA filing, delivery orders, review flags, bonds, Excel line-item imports, billing, and statement queries. Data integration is available through EDI, XML, FTP, Web Services, and other options; engineers can add custom fields, reports, and integrations with proprietary accounting systems. The SaaS-based and PC-based applications need an internet connection but no dedicated hardware or added IT resources. Training is included, and licensed brokers provide support. Pricing is on request. As of February 1, 2025, sales to new brokerage firms were discontinued; support continues for non-brokerage customers through designated Livingston groups.