Candid Health vs Tebra
Candid Health
joincandidhealth.comTebra
tebra.comSide by side
| Figure | Candid Health | Tebra |
|---|---|---|
| Price from | — | $49/mo |
| Free plan | — | — |
| Free trial | — | — |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | — | Yes |
| iOS | — | Yes |
| Android | — | Yes |
| API | Yes | Yes |
| Plans published | 1 | 20 |
| Spec score · Medical Billing Software | 7.2 (#15) | 8.2 (#3) |
| Spec score · Revenue Cycle Management Software | 7.1 (#16) | 8.2 (#4) |
| Integrations | Candid says it offers modern APIs and pre-built integrations for connecting healthcare technology systems. | Built-in connectivity covers e-prescribing networks, PDMP, labs, payer eligibility and claims, payment processing, GoodRx and RPA data migration. |
| Product | Candid Health describes its product as a revenue cycle automation platform for healthcare providers. | Tebra combines EHR, billing, scheduling, marketing, and patient communication in a platform built for private practices. |
| Security | Candid announced that it completed a SOC 2 Type 2 examination with an unqualified opinion. | Tebra describes controls based on HITRUST CSF, AICPA Trust Criteria and the NIST Cybersecurity Framework, with independent audits and attestations. |
| Support | Candid says its team of revenue cycle management experts helps customers succeed. | Tebra offers a 24/7 virtual assistant and lists Customer Care phone hours as Monday through Friday, 5 AM to 4 PM Pacific Time. |
| Who it serves | The company describes its platform as serving fast-growing healthcare providers, including medical groups, managed service organizations, digital health organizations, and billing services. | Tebra describes its platform as designed for independent healthcare practices, including physician, non-physician, and therapy practices. |
Plans
Tebra
- Patient Experience + Marketing — Non-physician$49 a month
- EHR Starter — Non-physician$99 a month
- Patient Experience + Marketing — Physician$99 a month
- EHR Starter — Physician$199 a month
- Practice Essentials — Non-Physician, low volume$199 a month
- Practice Essentials — Therapist$225 a month
- Practice Essentials — Therapist, standard$225 a month
- Practice Automation — Non-Physician, low volume$249 a month
- Practice Automation — Therapist$299 a month
- Practice Automation — Therapist, standard$299 a month
In their own words
Candid Health
Candid Health has no write-up on Specifiction yet; its figures are above.
Tebra
Tebra combines electronic health records, billing, scheduling, marketing, and patient communication for independent healthcare practices. Its EHR includes charting, scheduling, electronic prescribing, electronic labs, and telehealth. Billing tools handle claims, eligibility checks, denial management, payment posting, and patient billing. Patient Experience features can include online scheduling, reminders by text, email, or phone, digital intake forms, secure messaging, and a patient portal. Tebra also offers AI tools for clinical notes, patient calls, billing claim review, and drafting responses to patient reviews. The cloud-based service has a web platform, a desktop Practice Management application, and a mobile app listed for iPhone and iPad; its platform list also includes Android, Windows, and API access. Telehealth is not supported in the mobile app, though users can join video appointments through a mobile browser. Tebra describes integrations for labs, imaging centers, e-prescribing networks, PDMPs, insurance payers, and payment processing. Listed plans are paid per provider and range from $199 a month to $799 a month.