Candu vs Helppier
Candu
candu.ai
Helppier
helppier.comSide by side
| Figure | Candu | Helppier |
|---|---|---|
| Price from | $199/mo | $49/mo |
| Free plan | Yes | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | — | Yes |
| Android | — | Yes |
| API | Yes | Yes |
| Self-hosted | — | Yes |
| Plans published | 4 | 7 |
| Spec score · Product Adoption Software | 9.2 (#1) | 9.1 (#2) |
| Spec score · User Onboarding Software | 9.3 (#1) | 9.0 (#4) |
| Spec score · Digital Adoption Platforms | 9.2 (#1) | 9.0 (#3) |
| Spec score · Onboarding Bots | 9.2 (#1) | 9.1 (#3) |
| Analytics | Candu offers user and content analytics, engagement measurement and A/B testing capabilities. | Analytics reports expose guide plays, completion rate, unique users and reached goals with daily, weekly and monthly views. |
| Customization | The editor supports reusable components, user segmentation, real-time publishing, responsive design and CSS styling controls. | Templates support custom colors, rich text, buttons, background images, overlays, opacity and adjustable placement. |
| Headquarters | Walnut, California, United States | Porto, Portugal |
| Installation | All features require a JavaScript snippet in the site head, after which teams publish content through Candu without redeploying their application. | Web installation uses a dashboard domain entry, the Chrome extension and a widget that appears on the site. |
| Integrations | Documented integrations include Segment, PostHog, Databricks, RudderStack, Amplitude, HubSpot, Heap, Salesforce, Census, Appcues, Intercom, Pendo and WalkMe. | The integrations page lists Canva, HubSpot, Mailchimp, Calendly, Typeform, Google Analytics, Google Tag Manager, Mixpanel, SharePoint, and Helppier API. |
| Licence | The subscription agreement describes a proprietary hosted service, grants limited usage rights and retains Candu intellectual property. | The opened official pages do not state an open-source licence or publish source code. |
| Purpose | Candu creates in-product onboarding, upgrade prompts and announcements that match a product’s design. | Helppier provides no-code interactive user guides, automated tours, and in-app messages to help onboard and assist users. |
| Rating on Capterra | 4.4 out of 5 from 21 reviews. | 4.7 out of 5 from 3 reviews. |
| Rating on Chrome Web Store | 5.0 out of 5 from 16 ratings. | 4.0 out of 5 from 6 ratings. |
| Rating on G2 | 4.5 out of 5 from 43 reviews. | 3.8 out of 5 from 6 reviews. |
| Rating on GetApp | 4.4 out of 5 from 21 reviews. | 4.7 out of 5 from 3 reviews. |
| Segmentation | Targeting can use user plan, role, lifecycle stage and other data attributes to show personalized experiences. | Guides can be targeted to groups such as first-time users, active users and administrators. |
| Support | The Free and Starter plans include email and chat support; Growth includes a dedicated customer success manager and Slack channel. | Standard includes email support; Tailor Made adds priority support, phone and Zoom support, and a dedicated account manager. |
| What it does | Candu lets product and growth teams create native-looking in-app onboarding, announcements, prompts and other UI experiences with a visual editor or AI. | Helppier is a digital-adoption tool for creating no-code interactive guides, tutorials, tooltips and in-app messages on websites and applications. |
Plans
Helppier
- Standard (up to 1,000 MAUS)$49 a month
- Standard (up to 10,000 MAUS)$99 a month
- Standard (up to 20,000 MAUS)$199 a month
- Standard$299 a month
- Standard (up to 50,000 MAUS)$299 a month
- Standard (more than 50,000 MAUS)Priced on request
- Tailor MadePriced on request
In their own words
Candu
Candu creates in-product onboarding, upgrade prompts, and announcements designed to match a product's interface. Experiences can appear inline or as overlays, including checklists, homepages, banners, empty states, modals, forms, and hotspots. Its editor supports reusable components, user segmentation, responsive layouts, CSS styling controls, and real-time publishing. Candu says its AI can build in-product UI from a prompt, screenshot, or design; users can review and edit before publishing. Analytics cover engagement, users, and content, and A/B testing is listed. Starter includes integrations and webhooks, while Candu says it connects with analytics providers. Launching experiences requires adding a JavaScript snippet to the product header. The Free plan is limited to overlays and three live experiences. Starter costs $199 a month, billed annually; Growth costs $799 a month, billed annually. Candu runs on web and extension, with mobile app support listed as unavailable. Its intended users include growth product managers, designers, and developers working on onboarding and product adoption.
Helppier
Helppier provides no-code interactive guides, automated tours, and in-app messages for onboarding and assisting users. Web guides can combine multi-page tours with tooltips, hotspots, popups, banners, warnings, notifications, and NPS surveys. Analytics track guide plays, completion rates, unique users, and reached goals, with daily, weekly, or monthly reports. Helppier is designed for web apps, including single-page apps built with React, AngularJS, Ember, or Backbone. Listed integrations include Canva, HubSpot, Mailchimp, Calendly, Typeform, Google Analytics, Google Tag Manager, Mixpanel, SharePoint, and the Helppier API. The mobile page lists Android and marks iOS as “Coming Soon.” Standard includes email support; Tailor Made adds priority support, phone and Zoom support, and a dedicated account manager. The pricing FAQ states a minimum loyalty period of six months. Standard is listed at $299 a month, with two months free if paid yearly; it supports up to 50,000 MAUS, two admin users, 65 languages, and unlimited guides and steps. A 14-day trial is offered, but there is no free plan.