Helppier
helppier.com
What it is
Helppier provides no-code interactive guides, automated tours, and in-app messages for onboarding and assisting users. Web guides can combine multi-page tours with tooltips, hotspots, popups, banners, warnings, notifications, and NPS surveys. Analytics track guide plays, completion rates, unique users, and reached goals, with daily, weekly, or monthly reports. Helppier is designed for web apps, including single-page apps built with React, AngularJS, Ember, or Backbone. Listed integrations include Canva, HubSpot, Mailchimp, Calendly, Typeform, Google Analytics, Google Tag Manager, Mixpanel, SharePoint, and the Helppier API. The mobile page lists Android and marks iOS as “Coming Soon.” Standard includes email support; Tailor Made adds priority support, phone and Zoom support, and a dedicated account manager. The pricing FAQ states a minimum loyalty period of six months. Standard is listed at $299 a month, with two months free if paid yearly; it supports up to 50,000 MAUS, two admin users, 65 languages, and unlimited guides and steps. A 14-day trial is offered, but there is no free plan.
Spec sheet
- What it does
- Helppier is a digital-adoption tool for creating no-code interactive guides, tutorials, tooltips and in-app messages on websites and applications.Read 15 Oct 2026 · g2.com
- Purpose
- Helppier provides no-code interactive user guides, automated tours, and in-app messages to help onboard and assist users.Read 7 Oct 2026 · helppier.com
- Intended users
- The maker describes Helppier as suited to SaaS and software companies and product specialists, including founders, product managers, marketers, and customer success managers.Read 7 Oct 2026 · helppier.com
- API
- Helppier states that its API is accessible to developers and configurable for custom integration needs through documentation.Read 15 Oct 2026 · helppier.com
- Integrations
- The integrations page lists Canva, HubSpot, Mailchimp, Calendly, Typeform, Google Analytics, Google Tag Manager, Mixpanel, SharePoint, and Helppier API.Read 7 Oct 2026 · helppier.com
- Support
- Standard includes email support; Tailor Made adds priority support, phone and Zoom support, and a dedicated account manager.Read 7 Oct 2026 · helppier.com
- Headquarters
- Porto, PortugalRead 28 Sep 2026 · helppier.com
- Founded
- 2014Read 28 Sep 2026 · helppier.com
- Analytics
- Analytics reports expose guide plays, completion rate, unique users and reached goals with daily, weekly and monthly views.Read 15 Oct 2026 · helppier.com
- Android SDK
- Helppier documents an Android SDK that embeds its product in native Android applications and collects interaction events.Read 15 Oct 2026 · helppier.com
- Browser extension
- The pricing page offers a Chrome Extension test, and the integrations page says Bubble applications can be installed using a snippet or Chrome extension.Read 7 Oct 2026 · helppier.com
- Canva integration
- Canva designs can be fetched and used as backgrounds or images in Helppier messages and guides.Read 15 Oct 2026 · helppier.com
- Company headquarters
- LinkedIn lists the headquarters in Porto, Portugal.Read 15 Oct 2026 · linkedin.com
- Company size
- LinkedIn lists Helppier as a privately held software-development company with 2–10 employees.Read 15 Oct 2026 · linkedin.com
- Contract minimum
- The pricing FAQ states that using Helppier requires a minimum loyalty period of six months.Read 7 Oct 2026 · helppier.com
- Customization
- Templates support custom colors, rich text, buttons, background images, overlays, opacity and adjustable placement.Read 15 Oct 2026 · helppier.com
- Documentation and support
- The site links to a Zendesk Help Center, while plans provide email support and Tailor Made adds priority, phone and Zoom support.Read 15 Oct 2026 · helppier.com
- End-user data
- The privacy policy says end-user data may include user profile data supplied by customers, browser information, and current page URL and title, and is not sold to third parties.Read 7 Oct 2026 · helppier.com
- Founded year
- LinkedIn and G2 list 2015 as the founding year, while a 2016 Helppier press release says it was founded in 2014.Read 15 Oct 2026 · linkedin.com
- Funding and investors
- Crunchbase lists Helppier as private, with non-equity assistance and investors including Momentum London and Startup Braga.Read 15 Oct 2026 · crunchbase.com
- Guide content
- Its web guides include multi-page tours, tooltips, hotspots, popups, banners, warnings, notifications, and NPS surveys.Read 7 Oct 2026 · helppier.com
- Installation
- Web installation uses a dashboard domain entry, the Chrome extension and a widget that appears on the site.Read 15 Oct 2026 · helppier.com
- Interactive actions
- Guide steps include walkthroughs, clicks, mouseover actions, dropdown demonstrations and automated typing into fields.Read 15 Oct 2026 · helppier.com
- iOS status
- The mobile product page lists Android availability and marks iOS as coming soon.Read 15 Oct 2026 · helppier.com
- Languages
- In-app guides can be translated into as many as 65 languages.Read 15 Oct 2026 · helppier.com
- Licence
- The opened official pages do not state an open-source licence or publish source code.Read 15 Oct 2026 · helppier.com
- Limit: bugs and performance
- G2 reviewers report crashes, connection drops, getting stuck, slow loading and extra configuration that can slow sites.Read 15 Oct 2026 · g2.com
- Limit: loading and visual variety
- Capterra reviewers mention slow loading and limited popup customization or a repeated visual style.Read 15 Oct 2026 · capterra.com
- Message types
- The platform supports welcome messages, popups, banners, warnings, notifications, contextual messages, hotspots and NPS surveys.Read 15 Oct 2026 · helppier.com
- Mobile
- The mobile page lists Android and marks iOS as “Coming Soon.”Read 7 Oct 2026 · helppier.com
- Notable news: messaging release
- A June 23, 2020 company post announced new in-app message templates, custom styling, rich text, GIF and video support.Read 15 Oct 2026 · helppier.com
- Notable news: second version
- A May 2016 press release announced Helppier’s second version with mobile support, multilingual guides and integrations with Google Analytics, Mixpanel and Desk.com.Read 15 Oct 2026 · helppier.com
- NPS
- Helppier lets teams publish NPS surveys inside their website or platform and collect customer feedback.Read 15 Oct 2026 · helppier.com
- Other integrations
- Official integrations include HubSpot, Mailchimp, Google Analytics, Google Tag Manager, Mixpanel and Microsoft SharePoint.Read 15 Oct 2026 · helppier.com
- Praise: contextual help
- A Capterra reviewer says Helppier makes it easy to provide context-specific help through popups and guided tours.Read 15 Oct 2026 · capterra.com
- Praise: ease and no-code setup
- G2 reviewers praise the easy interface, multipage guidance, no-code workflow and Canva integration.Read 15 Oct 2026 · g2.com
- Product tours
- Its multi-page tours guide users through workflows while they interact with the website or web application.Read 15 Oct 2026 · helppier.com
- Rating on Capterra
- 4.7 out of 5 from 3 reviews.Read 15 Oct 2026 · capterra.com
- Rating on Chrome Web Store
- 4.0 out of 5 from 6 ratings.Read 15 Oct 2026 · chromewebstore.google.com
- Rating on G2
- 3.8 out of 5 from 6 reviews.Read 15 Oct 2026 · g2.com
- Rating on GetApp
- 4.7 out of 5 from 3 reviews.Read 15 Oct 2026 · getapp.com
- Rating on Software Advice
- 4.7 out of 5 from 3 reviews.Read 15 Oct 2026 · softwareadvice.com
- Rating on TrustRadius
- The TrustRadius pricing page lists one Basic cloud plan at $99 per month and says a free trial is available.Read 15 Oct 2026 · trustradius.com
- Security and hosting
- Helppier says data is stored in the EU, its SaaS runs on IBM and DigitalOcean cloud services, sensitive data is encrypted and practices address XSS, CSRF and session hijacking.Read 15 Oct 2026 · helppier.com
- Security and privacy
- Its privacy policy states that data is stored in the EU, describes GDPR protections, and says sensitive data is encrypted; the policy was updated August 1, 2019.Read 7 Oct 2026 · helppier.com
- Segmentation
- Guides can be targeted to groups such as first-time users, active users and administrators.Read 15 Oct 2026 · helppier.com
- Self-hosting
- On-premise hosting is listed as a Tailor Made plan feature.Read 15 Oct 2026 · helppier.com
- Shareable guides
- Each guide receives a short link that can be shared through email, social media, live chat, FAQs or knowledge bases.Read 15 Oct 2026 · helppier.com
- Support hours
- The pricing FAQ says customer care is available from 9am to 6pm GMT (+1) and can be contacted by email.Read 7 Oct 2026 · helppier.com
- System compatibility
- The pricing page says the widget is designed for single-page apps and technologies including React, AngularJS, Ember, Backbone, AJAX, HTML5, cookies, authentication and HTTPS/SSL.Read 15 Oct 2026 · helppier.com
- Tooltips and hotspots
- Tooltips and hotspots attach contextual help to page elements such as buttons, images and form fields.Read 15 Oct 2026 · helppier.com
- Triggers
- Guides can start after a timer or when users click or mouse over a selected area.Read 15 Oct 2026 · helppier.com
- Web compatibility
- Helppier says it is designed for web apps including single-page apps built with React, AngularJS, Ember, or Backbone.Read 7 Oct 2026 · helppier.com
Plans and prices
Strong points and limits
Strong points
- No-code guides include tours, tooltips, and in-app messages.
- Reports track completion rates and reached goals.
- Standard supports 65 languages and unlimited guides.
- Tailor Made adds phone, Zoom, and priority support.
Limits
- No free plan is listed.
- Pricing FAQ requires a six-month minimum loyalty period.
- Mobile page lists iOS as “Coming Soon.”
Who it suits
Helppier is suited to SaaS and software companies and product specialists, including founders, product managers, marketers, and customer success managers. It is designed for web apps, including single-page applications.
Verdict
Helppier combines interactive onboarding content with guide analytics and integrations for web applications. Before subscribing, note the six-month minimum loyalty period and that Standard is listed at $299 a month.
Where Specifiction places it
- Product Adoption Software#2 of 329.1
- Digital Adoption Platforms#3 of 299.0
- Onboarding Bots#3 of 279.1
- User Onboarding Software#4 of 309.0