Candu vs Tooltip.io
Candu
candu.aiTooltip.io
tooltip.ioSide by side
| Figure | Candu | Tooltip.io |
|---|---|---|
| Price from | $199/mo | $249/mo |
| Free plan | Yes | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| API | Yes | Yes |
| Plans published | 4 | 2 |
| Spec score · User Onboarding Software | 9.3 (#1) | 7.8 (#18) |
| Analytics | Candu offers user and content analytics, engagement measurement and A/B testing capabilities. | The product tracks campaign engagement and performance in real time and allows performance data export. |
| Installation | All features require a JavaScript snippet in the site head, after which teams publish content through Candu without redeploying their application. | The site says Tooltip can be installed by copy-pasting its script or through Google Tag Manager. |
| Security | Candu states that it uses TLS 1.3 in transit and AES-256 encryption at rest, and that it has a SOC 2 Type II audit covering December 2023 through November 2024. | Tooltip says it is ISO 27001 compliant, stores data in US AWS data centers with backups kept for 30 days, and conducts annual third-party security audits. |
| Support | The Free and Starter plans include email and chat support; Growth includes a dedicated customer success manager and Slack channel. | The homepage lists friendly support on Pro, priority support and an SLA on Enterprise, and offers contact by email at [email protected]. |
Plans
In their own words
Candu
Candu creates in-product onboarding, upgrade prompts, and announcements designed to match a product's interface. Experiences can appear inline or as overlays, including checklists, homepages, banners, empty states, modals, forms, and hotspots. Its editor supports reusable components, user segmentation, responsive layouts, CSS styling controls, and real-time publishing. Candu says its AI can build in-product UI from a prompt, screenshot, or design; users can review and edit before publishing. Analytics cover engagement, users, and content, and A/B testing is listed. Starter includes integrations and webhooks, while Candu says it connects with analytics providers. Launching experiences requires adding a JavaScript snippet to the product header. The Free plan is limited to overlays and three live experiences. Starter costs $199 a month, billed annually; Growth costs $799 a month, billed annually. Candu runs on web and extension, with mobile app support listed as unavailable. Its intended users include growth product managers, designers, and developers working on onboarding and product adoption.