Canny vs Codebeamer
Canny
canny.ioCodebeamer
codebeamer.comSide by side
| Figure | Canny | Codebeamer |
|---|---|---|
| Price from | $79/mo | — |
| Free plan | Yes | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | — | Yes |
| Linux | — | Yes |
| API | Yes | Yes |
| Self-hosted | — | Yes |
| Plans published | 5 | 1 |
| Spec score · Product Management Software | 9.2 (#2) | 8.6 (#8) |
| Founded | Canny says it launched in 2017 as feature-voting boards and remains led by co-founders Sarah Hum and Andrew Rasmussen. | 2003 |
| Integrations | Listed integrations include Intercom, Zendesk, Asana, ClickUp, Discord, Segment, Slack, HubSpot, Jira, Linear, Microsoft Teams, OIDC, Okta, OneLogin, Salesforce, Google Analytics, and Zapier. | PTC lists integrations with IBM DOORS, MS Office, Jira, Jenkins, Git, and PLM tools. |
| Support | Every customer receives live chat, email support, and a help center; Business customers receive a dedicated customer success manager. | PTC provides Codebeamer help centers, including documentation for versions 3.0 through 3.3 and Codebeamer+. |
Plans
In their own words
Canny
Canny is an AI-powered customer feedback platform for collecting requests, prioritizing them, and sharing product updates. Its Autopilot can capture, deduplicate, and triage feedback from customer conversations and other sources. Customers can submit and vote on requests in a portal, check their status, and see what is coming next. Teams can publish public or private roadmaps, send status updates, and announce releases. Canny links requests to customer accounts and revenue impact to support prioritization. Listed integrations include Intercom, Zendesk, Slack, Salesforce, HubSpot, Jira, and Linear; a public API and Chrome extension provide additional ways to connect or capture feedback. The platform serves product-led teams, including product, sales, customer success, customer experience, and marketing groups. It is available on the web, through an API, and as an extension. The Free plan is free and includes 25 tracked users with unlimited feedback. Pro is $79 a month, billed yearly, and starts at 100+ tracked users.
Codebeamer
Codebeamer is an application lifecycle management platform for teams coordinating requirements, product variants, testing, and regulatory compliance. It tracks requirements, epics, and user stories through the software engineering lifecycle, with traceability linking requirements to testing and release in a central work-item repository. Teams can configure processes and digital workflows, assess and document development risks, and manage test and quality work. Product line tools support variants for different markets. Agile planning includes a planner, Kanban, backlog, and release system; Codebeamer can also orchestrate CI/CD pipelines such as Jenkins and Azure Pipelines. It connects with tools including IBM DOORS, Jira, GitHub, GitLab, and Microsoft Office, with REST and Swagger APIs for custom integrations and automation. Deployment is on premises or in PTC’s hosted Codebeamer+ environment. The paid product has pricing on request and a 30-day trial. Licensing varies by user roles and usage. On-premises purchases include Production, QA, and Development environments; Codebeamer+ includes Production and Non-production environments.