Canny vs Harvestr
Canny
canny.ioHarvestr
harvestr.ioSide by side
| Figure | Canny | Harvestr |
|---|---|---|
| Price from | $79/mo | $65/mo |
| Free plan | Yes | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| API | Yes | Yes |
| Plans published | 5 | 3 |
| Spec score · Customer Feedback Software | 9.2 (#2) | 8.1 (#22) |
| Spec score · Product Roadmap Software | 9.2 (#1) | 8.1 (#12) |
| Spec score · Product Management Software | 9.2 (#2) | 8.2 (#11) |
| Integrations | Listed integrations include Intercom, Zendesk, Asana, ClickUp, Discord, Segment, Slack, HubSpot, Jira, Linear, Microsoft Teams, OIDC, Okta, OneLogin, Salesforce, Google Analytics, and Zapier. | Listed integrations include HubSpot, Salesforce, Gong, Modjo, Claap, Praiz, Aircall, Zendesk, Intercom, Freshdesk, Slack, Teams, Chrome, Zapier, Jira, Trello, GitLab, GitHub, Linear, and Figma. |
| Roadmaps | Teams can score requests, build public or private roadmaps, and publish roadmap status updates. | Harvestr supports prioritization and customer roadmaps, including status updates and shared roadmap views. |
| Security | Canny says it is SOC 2 certified and makes its report available on request. | Harvestr states it is SOC 2 Type II compliant and links to its Trust Center for further information. |
| Support | Every customer receives live chat, email support, and a help center; Business customers receive a dedicated customer success manager. | The feature comparison lists live chat support and a self-serve knowledge base, with priority support for Elite. |
| Who it is for | Canny describes its users as product-led teams and identifies product, sales, customer success, customer experience, and marketing teams as users. | The maker describes Core for growing product teams, Scale for scaling product organizations, and Elite for product-led enterprises. |
Plans
In their own words
Canny
Canny is an AI-powered customer feedback platform for collecting requests, prioritizing them, and sharing product updates. Its Autopilot can capture, deduplicate, and triage feedback from customer conversations and other sources. Customers can submit and vote on requests in a portal, check their status, and see what is coming next. Teams can publish public or private roadmaps, send status updates, and announce releases. Canny links requests to customer accounts and revenue impact to support prioritization. Listed integrations include Intercom, Zendesk, Slack, Salesforce, HubSpot, Jira, and Linear; a public API and Chrome extension provide additional ways to connect or capture feedback. The platform serves product-led teams, including product, sales, customer success, customer experience, and marketing groups. It is available on the web, through an API, and as an extension. The Free plan is free and includes 25 tracked users with unlimited feedback. Pro is $79 a month, billed yearly, and starts at 100+ tracked users.