Canny vs Productfolio
Canny
canny.ioProductfolio
productfolio.comSide by side
| Figure | Canny | Productfolio |
|---|---|---|
| Price from | $79/mo | $10/mo |
| Free plan | Yes | Yes |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| API | Yes | — |
| Plans published | 5 | 3 |
| Spec score · Product Roadmap Software | 9.2 (#1) | 7.7 (#21) |
| Feedback portal | The customer-facing portal lets users submit, comment on, and vote for requests, with requests tied to the relevant person and account. | The product portal can collect suggestions and let collaborators vote and leave feedback on initiatives. |
| Integrations | Listed integrations include Intercom, Zendesk, Asana, ClickUp, Discord, Segment, Slack, HubSpot, Jira, Linear, Microsoft Teams, OIDC, Okta, OneLogin, Salesforce, Google Analytics, and Zapier. | The pricing comparison lists Jira integration for Business, while the release-planning page names Jira and Linear as delivery tools for syncing. |
| Roadmaps | Teams can score requests, build public or private roadmaps, and publish roadmap status updates. | Users can create timeline or Kanban roadmaps, save versions, and share filtered roadmap links. |
| Security | Canny says it is SOC 2 certified and makes its report available on request. | The pricing FAQ says its AWS cloud data servers and services comply with ISO 27001 and CSA STAR standards, passwords are hashed, and browser communications use HTTPS encryption. |
| Support | Every customer receives live chat, email support, and a help center; Business customers receive a dedicated customer success manager. | All users have access to help documents and video tutorials; paid Business plans also receive email support, with optional onboarding consultation available by inquiry. |
Plans
Productfolio
- StarterFree
- Business Plan (Monthly)$15 a month
- Business Plan (Annual)$120 a year
In their own words
Canny
Canny is an AI-powered customer feedback platform for collecting requests, prioritizing them, and sharing product updates. Its Autopilot can capture, deduplicate, and triage feedback from customer conversations and other sources. Customers can submit and vote on requests in a portal, check their status, and see what is coming next. Teams can publish public or private roadmaps, send status updates, and announce releases. Canny links requests to customer accounts and revenue impact to support prioritization. Listed integrations include Intercom, Zendesk, Slack, Salesforce, HubSpot, Jira, and Linear; a public API and Chrome extension provide additional ways to connect or capture feedback. The platform serves product-led teams, including product, sales, customer success, customer experience, and marketing groups. It is available on the web, through an API, and as an extension. The Free plan is free and includes 25 tracked users with unlimited feedback. Pro is $79 a month, billed yearly, and starts at 100+ tracked users.
Productfolio
Productfolio is a web-based product discovery and planning tool covering feedback, strategy, prioritization, roadmaps, release planning and a product portal. Its Insights Library organizes research and feedback and links insights to features and customer personas. The portal collects suggestions and lets collaborators vote and comment on initiatives. Teams can prioritize with Impact vs Effort, Benefit vs Risk, Weighted Impact, RICE, ICE and WSJF. Roadmaps can use timeline or Kanban views; teams can save versions and share filtered links. Productfolio also supports backlog and sprint planning, and describes syncing releases and requirements to Jira or Linear. The free Starter plan includes one workspace, one editor, 10 read-only portal guests, 200 features and 200 backlog requirements. Business costs $10 a year when billed annually (shown as $10 per month and $120 per year), or $15 a month when billed monthly. A 14-day Business trial is limited to one workspace and one editor and does not require a credit card. AI Assist is listed as coming soon.