Canny vs ProductLift
Canny
canny.io
ProductLift
productlift.devSide by side
| Figure | Canny | ProductLift |
|---|---|---|
| Price from | $79/mo | $19/mo |
| Free plan | Yes | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| API | Yes | Yes |
| Plans published | 5 | 3 |
| Spec score · Customer Feedback Software | 9.2 (#2) | 7.9 (#33) |
| Spec score · Product Roadmap Software | 9.2 (#1) | 7.9 (#17) |
| Spec score · Product Management Software | 9.2 (#2) | 7.8 (#20) |
| Spec score · User Feedback Tools | 9.2 (#2) | 7.9 (#13) |
| Integrations | Listed integrations include Intercom, Zendesk, Asana, ClickUp, Discord, Segment, Slack, HubSpot, Jira, Linear, Microsoft Teams, OIDC, Okta, OneLogin, Salesforce, Google Analytics, and Zapier. | Native integrations include Jira, Azure DevOps, HubSpot, Slack, Google Analytics and Stripe, with Pabbly Connect and Viasocket also listed. |
| Plan limits | The Free plan includes 25 tracked users, Pro starts at 100+ tracked users, and Business starts at 5,000+ tracked users. | All plans include unlimited end-users, and the pricing page says there are no tracked-user fees. |
| Security | Canny says it is SOC 2 certified and makes its report available on request. | ProductLift says production services run in Hetzner data centres in Germany and controller personal data is stored inside the EU/EEA. |
| Support | Every customer receives live chat, email support, and a help center; Business customers receive a dedicated customer success manager. | The Business plan includes a dedicated support manager and custom onboarding, while Pro and Business include priority support. |
Plans
In their own words
Canny
Canny is an AI-powered customer feedback platform for collecting requests, prioritizing them, and sharing product updates. Its Autopilot can capture, deduplicate, and triage feedback from customer conversations and other sources. Customers can submit and vote on requests in a portal, check their status, and see what is coming next. Teams can publish public or private roadmaps, send status updates, and announce releases. Canny links requests to customer accounts and revenue impact to support prioritization. Listed integrations include Intercom, Zendesk, Slack, Salesforce, HubSpot, Jira, and Linear; a public API and Chrome extension provide additional ways to connect or capture feedback. The platform serves product-led teams, including product, sales, customer success, customer experience, and marketing groups. It is available on the web, through an API, and as an extension. The Free plan is free and includes 25 tracked users with unlimited feedback. Pro is $79 a month, billed yearly, and starts at 100+ tracked users.
ProductLift
ProductLift has no write-up on Specifiction yet; its figures are above.