Canny vs Upvoty
Canny
canny.io
Upvoty
upvoty.comSide by side
| Figure | Canny | Upvoty |
|---|---|---|
| Price from | $79/mo | $15/mo |
| Free plan | Yes | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| API | Yes | Yes |
| Plans published | 5 | 4 |
| Spec score · Customer Feedback Software | 9.2 (#2) | 7.5 (#48) |
| Spec score · Product Roadmap Software | 9.2 (#1) | 7.4 (#24) |
| Spec score · Product Management Software | 9.2 (#2) | 7.4 (#27) |
| Spec score · User Feedback Tools | 9.2 (#2) | 7.6 (#17) |
| API | The public API uses authenticated JSON POST requests and supports reading and modifying Canny data, with pagination and webhooks. | The features page describes a REST API and webhooks for connecting Upvoty to other tools. |
| Integrations | Listed integrations include Intercom, Zendesk, Asana, ClickUp, Discord, Segment, Slack, HubSpot, Jira, Linear, Microsoft Teams, OIDC, Okta, OneLogin, Salesforce, Google Analytics, and Zapier. | The integrations page lists Slack, Microsoft Teams, Intercom, HubSpot, Jira, Linear, Zapier, ClickUp, Discord, Salesforce, Trello, and Asana. |
| Security | Canny says it is SOC 2 certified and makes its report available on request. | Upvoty says data is stored on EU-based infrastructure and encrypted in transit with TLS 1.3 and at rest with AES-256. |
| Support | Every customer receives live chat, email support, and a help center; Business customers receive a dedicated customer success manager. | Power includes email support and Super includes priority support. |
| Who it is for | Canny describes its users as product-led teams and identifies product, sales, customer success, customer experience, and marketing teams as users. | The pricing page describes Power for solo founders, Super for growing SaaS teams, and Hyper for mature products with multiple teams. |
Plans
In their own words
Canny
Canny is an AI-powered customer feedback platform for collecting requests, prioritizing them, and sharing product updates. Its Autopilot can capture, deduplicate, and triage feedback from customer conversations and other sources. Customers can submit and vote on requests in a portal, check their status, and see what is coming next. Teams can publish public or private roadmaps, send status updates, and announce releases. Canny links requests to customer accounts and revenue impact to support prioritization. Listed integrations include Intercom, Zendesk, Slack, Salesforce, HubSpot, Jira, and Linear; a public API and Chrome extension provide additional ways to connect or capture feedback. The platform serves product-led teams, including product, sales, customer success, customer experience, and marketing groups. It is available on the web, through an API, and as an extension. The Free plan is free and includes 25 tracked users with unlimited feedback. Pro is $79 a month, billed yearly, and starts at 100+ tracked users.