Capstone Outreach vs Claap
Capstone Outreach
capstoneoutreach.com
Claap
claap.ioSide by side
| Figure | Capstone Outreach | Claap |
|---|---|---|
| Price from | $9/mo | €29/mo |
| Free plan | — | Yes |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | — | Yes |
| macOS | — | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | — | Yes |
| Plans published | 2 | 8 |
| Spec score · Sales Follow-Up Software | 8.3 (#11) | 9.3 (#2) |
| AI agents | Claude, ChatGPT, Cursor, OpenClaw, and other MCP clients can connect; agents can propose follow-ups, but a signed-in person must approve them to send. | Claap says its MCP connector can be used from Claude or ChatGPT, and agents can connect through Zapier, Make, n8n or webhooks. |
| Product | Capstone Outreach is a personal CRM that tracks contacts and conversations, reminds users to check in, and drafts messages in their voice for approval. | Claap captures calls, meetings and emails, then turns conversations into CRM fields, call scores and deal forecasts. |
| Security | The privacy policy says API calls and page loads use TLS, sensitive secrets are encrypted at rest, passwords are hashed, and card images are stored in a private S3 bucket with signed-URL access. | Claap says recordings are EU-hosted, a data-processing agreement is available, and the service has a SOC 2 Type II report. |
| Support | Capstone says a real person reads support messages and usually replies within one business day. | Basic includes standard email and chat support; Pro and Business include priority email and chat support; Enterprise includes a dedicated account manager. |
Plans
Claap
- Pro€29 a month
- Business€59 a month
- Enterprise€99 a month
- BasicFree
- BasicFree
- Pro€32 a month
- Business€60 a month
- EnterprisePriced on request
In their own words
Capstone Outreach
Capstone Outreach has no write-up on Specifiction yet; its figures are above.
Claap
Claap captures calls, meetings, and emails, then turns conversations into CRM fields, call scores, and deal forecasts. It can record Zoom, Google Meet, and Microsoft Teams without joining as a meeting participant, and also offers a visible bot recorder; its mobile app can capture in-person meetings. Claap supports webcam, system-audio, and microphone recording across web, macOS, Windows, iOS, Android, and a Chrome extension. Sales teams can configure scorecards using frameworks such as MEDDIC, MEDDPICC, BANT, and SPICED, or create their own criteria. Pro costs €29 a month when billed annually and includes 400 AI credits per seat monthly, two-year storage, summaries, follow-up emails, and CRM auto-logging. Business is €59 a month billed annually, and Enterprise is €99 a month billed annually. Basic is free, with 10 videos per user, 300 total minutes, a maximum of five Basic licenses, and three-month recording storage. Claap lists transcripts in 99+ languages on Pro, Business, and Enterprise. It states that it uses EU hosting, is GDPR compliant and SOC 2 Type II certified, and does not train models on customer data.