Capsule CRM vs efficy CRM
Capsule CRM
capsulecrm.comefficy CRM
efficy.comSide by side
| Figure | Capsule CRM | efficy CRM |
|---|---|---|
| Price from | $11/mo | €69/mo |
| Free plan | Yes | — |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | Yes |
| Self-hosted | — | Yes |
| Plans published | 7 | 4 |
| Spec score · CRM Software | 9.4 (#6) | 8.6 (#49) |
| AI features | Yes | Yes |
| API | Capsule provides a RESTful API with OAuth 2 authentication and personal access tokens for bespoke or third-party integrations. | The integrations page says its documented API and webhook architecture can connect the CRM to third-party systems. |
| Founded | Capsule was launched in 2009; Zestia Limited was incorporated on 5 November 2007. | 2005 |
| Headquarters | Zestia lists Manchester, UK as its base and registered office at Level 1, 20 Dale Street, Manchester M1 1EZ. | Brussels, Belgium |
| Integrations | The integration catalog lists services including Xero, QuickBooks, FreshBooks, Sage, FreeAgent, KashFlow, Mailchimp, Wufoo, Zendesk, Zapier, Google, Microsoft, Zoom and Slack. | Efficy offers native connectors, open APIs, and web services for email, ERP, marketing, telephony, and other business tools. |
| Marketing automation | Yes | Yes |
| Mobile app | The Android app supports offline access, contact activity, direct calls or email, maps, opportunities and follow-up tasks. | Yes |
| Sales pipeline | Users can manage opportunities in a drag-and-drop visual pipeline, filter them and view forecasts and conversion metrics. | Yes |
Plans
Capsule CRM
- FreeFree
- Starter$18 a month
- Growth$36 a month
- Advanced$54 a month
- UltimatePrice not published
- Marketing add-on$11 a month
- UltimatePriced on request
efficy CRM
- Sales€69 a month
- Customer Service€69 a month
- All-in-one€89 a month
- Custom & Intelligent€119 a month
In their own words
Capsule CRM
Capsule CRM has no write-up on Specifiction yet; its figures are above.