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SPECIFICTION
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efficy CRM

efficy.com

From €69/mo WebiOSAndroidAPISelf-hosted
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Spec score 8.6 #49 of 244 in CRM Software

Spec sheet

Product
Efficy offers CRM tools for sales, marketing, customer service, and management.Read 12 Oct 2026 · efficy.com
API
The integrations page says its documented API and webhook architecture can connect the CRM to third-party systems.Read 12 Oct 2026 · efficy.com
Integrations
Efficy offers native connectors, open APIs, and web services for email, ERP, marketing, telephony, and other business tools.Read 12 Oct 2026 · efficy.com
Security
Efficy says it encrypts stored data with AES-256, uses TLS 1.3 in transit, and performs regular penetration tests.Read 12 Oct 2026 · efficy.com
Compliance
The company homepage says the platform is GDPR, RGAA, and AI Act compliant, with SecNumCloud and HDS options for regulated sectors.Read 12 Oct 2026 · efficy.com
Support
Efficy describes a local single point of contact with its Product, Sales, Support, and Operations teams across Europe.Read 12 Oct 2026 · efficy.com
Headquarters
Brussels, BelgiumRead 28 Sep 2026 · efficy.com
Founded
2005Read 28 Sep 2026 · efficy.com
Company
Efficy says it was founded in 2005 and is headquartered in Brussels.Read 12 Oct 2026 · efficy.com
Access controls
Security features include configurable MFA, LDAP/AD/SSO integration, and instant access revocation.Read 12 Oct 2026 · efficy.com
AI
Efficy describes AI agents and workflows that operate inside the CRM using business and customer data.Read 12 Oct 2026 · efficy.com
AI features
YesRead 23 Sep 2026 · efficy.com
Customer service
Customer service features include multichannel ticketing, SLAs, a customer portal, sentiment analysis, and satisfaction management.Read 12 Oct 2026 · efficy.com
Hosting and sovereignty
Efficy states that its platform is hosted in Europe and offers on-premise, public cloud, or private cloud deployment options.Read 12 Oct 2026 · efficy.com
Marketing
The platform includes email and SMS campaigns, marketing automation, events, and dynamic segmentation.Read 12 Oct 2026 · efficy.com
Marketing automation
YesRead 23 Sep 2026 · efficy.com
Mobile app
YesRead 23 Sep 2026 · efficy.com
Pricing approach
The pricing page asks prospective customers to speak with an expert for a package recommendation and estimate based on user count.Read 12 Oct 2026 · efficy.com
Sales
Its sales CRM covers leads, opportunities, quotes, contracts, and forecasts.Read 12 Oct 2026 · efficy.com
Visual sales pipeline
YesRead 23 Sep 2026 · efficy.com

Plans and prices

Sales €69 a month 69 € / user/month Sales CRM Read 12 Oct 2026 · efficy.com
Customer Service €69 a month 69 € / user/month Customer service CRM Read 12 Oct 2026 · efficy.com
All-in-one €89 a month 89 € / user/month Commerce · service · marketing Read 12 Oct 2026 · efficy.com
Custom & Intelligent €119 a month 119 € / user/month Complete · intelligent · supported solution Read 12 Oct 2026 · efficy.com

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Where Specifiction places it

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