efficy CRM vs Odoo CRM
efficy CRM
efficy.comOdoo CRM
odoo.comSide by side
| Figure | efficy CRM | Odoo CRM |
|---|---|---|
| Price from | €69/mo | $24.90/mo |
| Free plan | — | Yes |
| Free trial | — | — |
| Open source | — | Yes |
| Web | Yes | Yes |
| Windows | — | Yes |
| Linux | — | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | Yes |
| Self-hosted | Yes | Yes |
| Plans published | 4 | 5 |
| Spec score · CRM Software | 8.6 (#49) | 9.5 (#2) |
| Spec score · Customer Relationship Management - Enterprise Software | 8.5 (#9) | 9.1 (#3) |
| AI features | Yes | Yes |
| API | The integrations page says its documented API and webhook architecture can connect the CRM to third-party systems. | Odoo 20 documents a JSON-2 HTTP API at /json/2/<model>/<method> authenticated with bearer API keys. |
| Headquarters | Brussels, Belgium | Grand-Rosière, Belgium |
| Security | Efficy says it encrypts stored data with AES-256, uses TLS 1.3 in transit, and performs regular penetration tests. | Odoo describes code review, SQL-injection and XSS/RPC protections, PBKDF2-SHA512 password hashing, OIDC/OAuth and HTTPS enforcement on Odoo Cloud. |
| Support | Efficy describes a local single point of contact with its Product, Sales, Support, and Operations teams across Europe. | The pricing page says all plans include unlimited email support, Monday to Friday, 24/5, in English, French, Spanish, or Dutch. |
Plans
efficy CRM
- Sales€69 a month
- Customer Service€69 a month
- All-in-one€89 a month
- Custom & Intelligent€119 a month
Odoo CRM
- One App FreeFree
- Standard$24.90 a month
- StandardPriced on request
- Custom$49 a month
- CustomPriced on request
In their own words
Odoo CRM
Odoo CRM helps teams track sales opportunities, plan follow-ups and forecast sales through a Kanban pipeline. Leads can come from email, VoIP calls, social reactions, website visitors, event attendees and support tickets; predictive criteria including past performance estimate their likelihood of success. Users can automate lead creation, team assignment and scheduled activities. Communication channels include email, live chat, SMS and VoIP. CRM reporting includes lead and opportunity analysis, cohort analysis, dashboards and sales KPIs. Odoo Calendar can sync with Google Calendar and Outlook, and opportunity records can be used to create meetings. The Outlook plugin can create opportunities from an email panel in desktop or web Outlook. One App Free costs nothing for one app with unlimited users. Standard costs $24.90 a month billed yearly and the page also shows US$ 31.10 per user per month. Custom costs $49 a month billed yearly and also shows US$ 61.00 per user per month; Odoo.sh hosting costs extra. Odoo is open source, and its Custom plan includes external API access.