Capsule CRM vs Odoo CRM
Capsule CRM
capsulecrm.comOdoo CRM
odoo.comSide by side
| Figure | Capsule CRM | Odoo CRM |
|---|---|---|
| Price from | $11/mo | $24.90/mo |
| Free plan | Yes | Yes |
| Free trial | Yes | — |
| Open source | — | Yes |
| Web | Yes | Yes |
| Windows | — | Yes |
| Linux | — | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | Yes |
| Self-hosted | — | Yes |
| Plans published | 7 | 5 |
| Spec score · CRM Software | 9.4 (#6) | 9.5 (#2) |
| Spec score · Professional Services CRM Software | 9.4 (#2) | 8.8 (#10) |
| Spec score · Mac CRM | 9.4 (#2) | 8.9 (#9) |
| Spec score · Sales Force Automation Software | 9.4 (#3) | 8.9 (#11) |
| Spec score · Customer Relationship Management - Midmarket Software | 9.4 (#3) | 8.9 (#8) |
| Spec score · Small Business CRM | 9.3 (#4) | 8.9 (#8) |
| Spec score · CRM for small business | 9.2 (#9) | 9.4 (#3) |
| AI features | Yes | Yes |
| API | Capsule provides a RESTful API with OAuth 2 authentication and personal access tokens for bespoke or third-party integrations. | Odoo 20 documents a JSON-2 HTTP API at /json/2/<model>/<method> authenticated with bearer API keys. |
| Free plan | Yes | Yes |
| Headquarters | Zestia lists Manchester, UK as its base and registered office at Level 1, 20 Dale Street, Manchester M1 1EZ. | Grand-Rosière, Belgium |
| Licence | Capsule’s terms provide access to an online service operated by Zestia Limited and do not publish an open-source licence or source-code distribution. | The Odoo community code repository is published under GNU LGPL version 3; bundled libraries can carry compatible separate licences. |
| Rating on Apple App Store | 4.5 out of 5 from 44 ratings | 2.6 out of 5 from 145 ratings |
| Rating on G2 | 4.7 out of 5 from 524 reviews | 4.1 out of 5 from 204 reviews |
| Rating on GetApp | 4.5 out of 5 from 167 reviews | 4.2 out of 5 from about 1,300 reviews |
| Rating on Google Play | 4.7 out of 5 from 361 reviews | 3.7 out of 5 from 4.66K reviews |
| Rating on Trustpilot | 4.5 out of 5 from 68 reviews | 3.1 out of 5 from 1,295 reviews |
| Rating on TrustRadius | 8.8 out of 10 from 45 reviews and ratings | 7.7 out of 10 from 125 ratings |
| Reporting | Reporting includes sales and activity analytics, report filters and export, with advanced sales reports on Growth and above. | CRM provides pipeline, expected-revenue, forecast, team-performance and customizable dashboard reporting. |
| SDKs | The public developer site documents HTTP API endpoints and third-party tools but does not list an official language SDK. | Odoo's web-services tutorial provides XML-RPC and JSON-RPC examples and points to client libraries for Python, Ruby, PHP, Java and Go. |
| Self-hosting | Capsule is described as a cloud application accessed through a browser, with no self-hosted installation described. | Source installation requires Python 3.10 or newer and PostgreSQL 13 or newer; packaged installers exist for Debian/Ubuntu, Fedora/CentOS/RHEL and Windows. |
Plans
Capsule CRM
- FreeFree
- Starter$18 a month
- Growth$36 a month
- Advanced$54 a month
- UltimatePrice not published
- Marketing add-on$11 a month
- UltimatePriced on request
Odoo CRM
- One App FreeFree
- Standard$24.90 a month
- StandardPriced on request
- Custom$49 a month
- CustomPriced on request
In their own words
Capsule CRM
Capsule CRM has no write-up on Specifiction yet; its figures are above.
Odoo CRM
Odoo CRM helps teams track sales opportunities, plan follow-ups and forecast sales through a Kanban pipeline. Leads can come from email, VoIP calls, social reactions, website visitors, event attendees and support tickets; predictive criteria including past performance estimate their likelihood of success. Users can automate lead creation, team assignment and scheduled activities. Communication channels include email, live chat, SMS and VoIP. CRM reporting includes lead and opportunity analysis, cohort analysis, dashboards and sales KPIs. Odoo Calendar can sync with Google Calendar and Outlook, and opportunity records can be used to create meetings. The Outlook plugin can create opportunities from an email panel in desktop or web Outlook. One App Free costs nothing for one app with unlimited users. Standard costs $24.90 a month billed yearly and the page also shows US$ 31.10 per user per month. Custom costs $49 a month billed yearly and also shows US$ 61.00 per user per month; Odoo.sh hosting costs extra. Odoo is open source, and its Custom plan includes external API access.