Capsule CRM vs The Agency CRM
Capsule CRM
capsulecrm.com
The Agency CRM
theagencycrm.nlSide by side
| Figure | Capsule CRM | The Agency CRM |
|---|---|---|
| Price from | $11/mo | €29/mo |
| Free plan | Yes | Yes |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | Yes |
| Plans published | 7 | 5 |
| Spec score · Professional Services CRM Software | 9.4 (#2) | 8.6 (#16) |
| API | Capsule provides a RESTful API with OAuth 2 authentication and personal access tokens for bespoke or third-party integrations. | The integrations page describes a documented REST API with OAuth 2.0, an interactive sandbox and webhooks for real-time events. |
| Company size | Crunchbase lists Zestia as having 11–50 employees and identifies Duncan Stockdill, Phillip Haines and Wendy Rule as founders. | The about page describes a remote-first Netherlands and Belgium team with more than five core members. |
| Founded | Capsule was launched in 2009; Zestia Limited was incorporated on 5 November 2007. | 2019 |
| Headquarters | Zestia lists Manchester, UK as its base and registered office at Level 1, 20 Dale Street, Manchester M1 1EZ. | Netherlands |
| Integrations | The integration catalog lists services including Xero, QuickBooks, FreshBooks, Sage, FreeAgent, KashFlow, Mailchimp, Wufoo, Zendesk, Zapier, Google, Microsoft, Zoom and Slack. | The maker advertises 41 ready-made integrations including Google Workspace, Slack, Stripe and Mollie, with additional connections through Zapier or REST API. |
| Mobile app | The Android app supports offline access, contact activity, direct calls or email, maps, opportunities and follow-up tasks. | The mobile app is described as available for iOS and Android and supports offline access to leads, deals and contacts with automatic sync after reconnecting. |
| Rating on Apple App Store | 4.5 out of 5 from 44 ratings | The listing says the app has not received enough ratings or reviews to display an overview. |
| Rating on Google Play | 4.7 out of 5 from 361 reviews | The Google Play page displays no star rating or review count and shows 100+ downloads. |
| SDKs | The public developer site documents HTTP API endpoints and third-party tools but does not list an official language SDK. | Official packages are listed for JavaScript/TypeScript, Python, PHP and Go. |
| What it does | Capsule is an online CRM for organizing people, companies, communications, sales opportunities and follow-up work. | The product combines leads, clients, projects, invoices and retainers in one CRM for agencies and growing teams. |
Plans
Capsule CRM
- FreeFree
- Starter$18 a month
- Growth$36 a month
- Advanced$54 a month
- UltimatePrice not published
- Marketing add-on$11 a month
- UltimatePriced on request
The Agency CRM
- FreeFree
- Starter€29 a month
- Pro€79 a month
- Business€199 a month
- EnterprisePriced on request
In their own words
Capsule CRM
Capsule CRM has no write-up on Specifiction yet; its figures are above.
The Agency CRM
The Agency CRM is an operating system for agencies covering leads, clients, projects, invoices, and retainers. Its visual pipeline supports unlimited pipelines and stages, automatic follow-up tasks, forecasts, and win probabilities. An AI assistant can draft quotes, emails, and tasks, and summarize pipeline and client information using company context. Marketing tools include a visual automation builder, email campaigns and sequences, and no-code funnels and landing pages. Listed integrations include Gmail, Outlook, Google Calendar, Slack, Stripe, Mollie, WhatsApp, Zapier, Exact Online, and Moneybird. The documented REST API uses OAuth 2.0 and includes an interactive sandbox and webhooks for real-time events. iOS and Android apps provide offline access to leads, deals, and contacts, then sync after reconnecting. The free plan is limited to one user, up to five clients, and 10 invoices per month. Starter is listed at €29.00 per month, billed monthly and excluding VAT; a seven-day trial does not require a credit card. The maker says data is encrypted on EU infrastructure, with role-based access and audit logs.