Captain vs MyOrderBox

Captain provides end-to-end delivery management software for restaurant chains, coordinating operations from kitchen to customer. Its Dispatch App displays driver locations and order status, and supports batching and assignment. Dispatch can run manually, suggest groupings through Copilot, or use Autopilot to group and send orders according to business rules. FleetShare lets restaurants review local fleet quotes and automate dispatch to outside delivery providers. The Driver App handles delivery tasks, preferred GPS selection, mileage, and completed-order records. Customers can follow branded live tracking for in-house or outsourced deliveries, with updates by SMS or through a company website or app. Restaurants can also send a post-delivery questionnaire and customize its questions. Captain KDS uses driver arrival estimates and dispatch sequencing to guide kitchen preparation timing. The Manager Portal reports delivery and cook times, deliveries per hour, orders per route, and customer feedback. Integrations cover POS, online ordering, aggregators, and white-label fleets; named partners include CloudWaitress, SpotOn, Oracle GloriaFood, Syrve, Revel, Auphan, and KitchenHub. Captain runs on web, iOS, Android, and API; apps support English, French, Spanish, and more. The maker says it handles over 500,000 deliveries monthly across five continents. Pricing is on request.

MyOrderBox is restaurant delivery management software for coordinating orders, kitchen timing and drivers. Its driver app links with the ePOS, sending orders from the kitchen to drivers’ phones; drivers can manage grouped deliveries on a map. The ePOS can send an order to the kitchen when a driver is a specified time away, after which the Kitchen Display System tells staff when to begin preparation. Other tools include driver tracking, route optimization, performance monitoring, driver payments, postcode lookup and caller ID. Orders can be grouped automatically, with address labels showing relevant order details.

Customers can receive order-status updates and track drivers in real time through the app or website. Listed integrations include Just Eat, Uber Eats and Deliveroo, plus aggregator providers such as Deliverect and Hubrise. The software runs on Android, iOS, web and Windows. Starter is free; Basic costs £29 per month, Professional £59 per month and Enterprise £99 per month. Restaurants must provide their own delivery drivers. The ePOS can work offline and sync when connectivity returns, but online access is needed to receive online orders.