Captain vs Ordering.co

Captain provides end-to-end delivery management software for restaurant chains, coordinating operations from kitchen to customer. Its Dispatch App displays driver locations and order status, and supports batching and assignment. Dispatch can run manually, suggest groupings through Copilot, or use Autopilot to group and send orders according to business rules. FleetShare lets restaurants review local fleet quotes and automate dispatch to outside delivery providers. The Driver App handles delivery tasks, preferred GPS selection, mileage, and completed-order records. Customers can follow branded live tracking for in-house or outsourced deliveries, with updates by SMS or through a company website or app. Restaurants can also send a post-delivery questionnaire and customize its questions. Captain KDS uses driver arrival estimates and dispatch sequencing to guide kitchen preparation timing. The Manager Portal reports delivery and cook times, deliveries per hour, orders per route, and customer feedback. Integrations cover POS, online ordering, aggregators, and white-label fleets; named partners include CloudWaitress, SpotOn, Oracle GloriaFood, Syrve, Revel, Auphan, and KitchenHub. Captain runs on web, iOS, Android, and API; apps support English, French, Spanish, and more. The maker says it handles over 500,000 deliveries monthly across five continents. Pricing is on request.

Ordering.co provides infrastructure for customer-facing ordering, order operations, integrations, and developer extensions. The platform includes branded websites and apps, menus, checkout and payments, real-time order management, delivery tools, marketing, loyalty, and reporting. Customer, business, and driver apps are available for iOS and Android. Every plan includes API and MCP access, alongside frontend source code under its license terms. Integrations include POS platforms such as Oracle Simphony, Clover, Square, Deliverect, ItsaCheckmate, and Stream, plus delivery providers including Uber Direct, DoorDash Drive, and Lalamove. Restaurant is $99 per month with unlimited orders; Marketplace is $500 a month with 5,000 orders and $0.29 for each additional order. Enterprise is listed from $2,500 a month. A 5% AI technology fee applies only to eligible revenue from AI ordering conversations. Other costs, including payment processing and third-party fees, may be separate. Enterprise customers can arrange deployment in their own cloud account.