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SPECIFICTION
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Captivated vs Salesmsg

Captivated

captivated.works

Salesmsg

salesmessage.com

Side by side

FigureCaptivatedSalesmsg
Price from—$25/mo
Free plan——
Free trial—Yes
Open source——
WebYesYes
iOSYesYes
Android—Yes
APIYesYes
Plans published43
Spec score · Business Texting Software7.6 (#18)8.2 (#7)
APICaptivated says API access is available on Pro plans for connecting other applications and starting two-way conversations.The developer page describes a public API with 500+ endpoints, OAuth 2.0 and personal access token authentication, and a global limit of 60 requests per minute.
HeadquartersIndianapolis, Indiana, United StatesDelray Beach, Florida, United States
IntegrationsListed integrations include HubSpot, Chrome, Google Calendar, Outlook, Stripe, Square, Zapier, Jotform, Zoom, Shopify, WorkWave, and web-based CRMs.Salesmsg lists integrations including HubSpot, Salesforce, ActiveCampaign, Calendly, Zapier, and Twilio, and provides an API for custom integrations.
ProductCaptivated describes its product as a conversation management platform that uses two-way business texting to unite teams and manage customer communication.Salesmsg is a two-way business texting and calling platform for sending and receiving messages and making phone calls online or on the go.
SecurityThe company says data is encrypted in transit and at rest, using AES-256 for database data stored at rest.Salesmsg says it is SOC 2 Type II compliant, encrypts data in transit and at rest, and stores data in the United States on AWS.
SupportPricing states every plan includes live support, while the support page describes personalized onboarding, one-on-one training, and ongoing help by text or call.Salesmsg lists support by email at [email protected] and provides a help center and live system status page.

Plans

Captivated

  • ChoicePrice not published
  • EngagePrice not published
  • ProPrice not published
  • StarterPrice not published

Captivated pricing →

Salesmsg

  • Basic$25 a month
  • Pro$277 a month
  • EnterprisePriced on request

Salesmsg pricing →

In their own words

Captivated

Captivated has no write-up on Specifiction yet; its figures are above.

Visit captivated.works

Salesmsg

Salesmsg is a business texting and calling platform for sales, marketing, and support teams. It lets teams send and receive two-way SMS and MMS, use shared inboxes, send broadcasts and scheduled messages, and set auto-replies or ringless voicemail. Users can make and receive business calls, record and transcribe them, route inbound calls, and use a power dialer. CRM-triggered workflows and AI agents can qualify leads, book meetings, handle inbound calls, and manage common inbox replies. Listed integrations include HubSpot, Salesforce, ActiveCampaign, Calendly, Zapier, and Twilio; a public API is also available, with OAuth 2.0 and personal access token authentication and a limit of 60 requests per minute. Salesmsg lists Android, iOS, web, extension, and API availability. Plans start at $25/user/mo, with no free plan. Its 14-day trial includes 25 message credits, and trial messages are watermarked and limited to 10 unique contacts per number. HIPAA support requires an executed Business Associate Agreement; PHI should not be processed without one.

Visit salesmessage.com