Captivated vs SendHub
Captivated
captivated.works
SendHub
sendhub.comSide by side
| Figure | Captivated | SendHub |
|---|---|---|
| Price from | — | $18.25/mo |
| Free plan | — | — |
| Free trial | — | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | Yes |
| Android | — | Yes |
| API | Yes | Yes |
| Plans published | 4 | 9 |
| Spec score · Business Texting Software | 7.6 (#18) | 8.1 (#8) |
| API | Captivated says API access is available on Pro plans for connecting other applications and starting two-way conversations. | The API supports sending and receiving SMS/MMS, scheduling messages, managing replies and contacts, and accessing message history and reports. |
| Compliance | Captivated says SOC-2, HIPAA, and CCPA compliance reports are available upon request. | The homepage describes SendHub as HIPAA-ready and GDPR compliant. |
| Headquarters | Indianapolis, Indiana, United States | Pleasanton, California, United States |
| Integrations | Listed integrations include HubSpot, Chrome, Google Calendar, Outlook, Stripe, Square, Zapier, Jotform, Zoom, Shopify, WorkWave, and web-based CRMs. | The integration directory lists Microsoft Teams, Webex, Follow Up Boss, and JazzHR as direct integrations, and Gmail, Slack, Mailchimp, Salesforce, Shopify, and others via Zapier. |
| Intended users | Captivated presents the product for businesses of different sizes and highlights use in healthcare, automotive, home services, lawn care, golf, and restaurants. | SendHub lists healthcare, nonprofits, real estate, recruiting, restaurants, schools, transportation, and other business sectors as audiences for its messaging solutions. |
| Product | Captivated describes its product as a conversation management platform that uses two-way business texting to unite teams and manage customer communication. | SendHub describes itself as a business text messaging platform for campaigns, automated reminders, and customer conversations. |
| Security | The company says data is encrypted in transit and at rest, using AES-256 for database data stored at rest. | SendHub says its API uses token-based authentication and describes the API as secure and scalable. |
| Support | Pricing states every plan includes live support, while the support page describes personalized onboarding, one-on-one training, and ongoing help by text or call. | Customers can contact SendHub by phone for sales, billing, or support, and by email for sales, billing, and support. |
Plans
Captivated
- ChoicePrice not published
- EngagePrice not published
- ProPrice not published
- StarterPrice not published
SendHub
- Lite$19 a month
- Lite+$37 a month
- Starter$52 a month
- Basic$100 a month
- Lite$219 a year
- Lite+$400 a year
- Starter$570 a year
- Basic$1,000 a year
- CustomPriced on request
In their own words
Captivated
Captivated has no write-up on Specifiction yet; its figures are above.
SendHub
SendHub is a business text messaging platform for campaigns, automated reminders, and customer conversations. Its shared Inbox supports group messaging, text-to-join keywords, templates, and merge fields. Contact tools include imports, custom lists, segmentation, tagging, filtering, and search; the analytics dashboard reports SMS deliverability and exports messaging and voice data. The API handles SMS and MMS sending and receiving, scheduled messages, replies, contacts, message history, and reports. Direct integrations listed include Microsoft Teams, Webex, Follow Up Boss, and JazzHR; other connections, including Gmail and Salesforce, are available through Zapier. Plans start with Lite at $19 a month, including 500 SMS per month, up to 50 recipients per SMS, 100 voice minutes, unlimited keywords, API integration, and inbound MMS. Outbound MMS is available on Custom. SendHub has Android and iOS apps and says it is available in the United States and Canada. A 14-day trial requires approved 10DLC registration, with listed fees of $5 for a brand and $15 for a campaign.