CaptivateIQ vs Palette
CaptivateIQ
captivateiq.comPalette
palettehq.comSide by side
| Figure | CaptivateIQ | Palette |
|---|---|---|
| Price from | — | — |
| Free plan | — | — |
| Free trial | — | — |
| Open source | — | — |
| Web | Yes | Yes |
| API | Yes | — |
| Plans published | 1 | 3 |
| Spec score · Commission Software | 7.6 (#6) | 6.9 (#13) |
| Spec score · Sales Compensation Software | 7.5 (#14) | 6.9 (#22) |
| Headquarters | San Francisco, California, USA | 6 avenue Halphen, 92410 Ville-d’Avray, France |
| Implementation | CaptivateIQ says implementation can take as little as two weeks to three months. | The one-time implementation fee is flexible and depends on each customer's plans and use case. |
| Integrations | Listed integrations include Salesforce, HubSpot, NetSuite, Workday, Snowflake, and an open API for custom integrations. | Listed integrations include Salesforce, HubSpot, Pipedrive, Stripe, QuickBooks Online, Snowflake, Google BigQuery, MySQL, Microsoft SQL Server, Google Sheets, and CSV. |
| Security | The security policy states that customer data in transit uses TLS 1.2 or higher and data at rest uses AES-256 encryption. | Palette says it is SOC-2 Type 2 compliant and makes the related document available upon request. |
| Support | Pricing information describes three support tiers and guarantees a response within 24 hours at the basic support level. | The maker says all clients receive white glove support through email, live chat, or Slack; the Scale plan lists live chat and Enterprise lists a dedicated Slack channel. |
Plans
In their own words
CaptivateIQ
CaptivateIQ is a sales performance management platform for compensation, planning and AI. It automates commission calculations and gives payees real-time visibility into earnings. Teams can manage sales capacity, quotas, territories, bonuses, approvals, payouts and plan simulations. Reporting includes real-time dashboards and compensation reports, while predictive modeling forecasts quota attainment and identifies payout anomalies. Assist AI accepts natural-language questions for troubleshooting formulas, searching documentation and optimizing plans. CaptivateIQ is available through web and API platforms, with integrations including Salesforce, HubSpot, NetSuite, Workday and Snowflake, plus an open API for custom connections. Customer reporting is included with the subscription; ASC 606 reporting is an add-on subscription. Data uses TLS 1.2 or higher in transit and AES-256 encryption at rest. CaptivateIQ says it completes annual SOC 1 and SOC 2 audits, with reports available by request. Pricing is a custom quote with per-seat pricing and a one-time setup fee based on payees, compensation complexity and integrations. Implementation may take two weeks to three months, and there is no free plan.
Palette
Palette is a web platform that connects business systems to automate sales commission plans. Plans can use CRM information about opportunities, engagement, deals, invoices, and meetings. Users can define conditional payout schedules that separate commission calculation from payment, compare plans, and use templates for common plan types. Administration includes manual data overwrites, comments on changes, and commission splits. Monthly statements can be exported to payroll software. Listed integrations include Salesforce, HubSpot, Pipedrive, Stripe, QuickBooks Online, Snowflake, Google BigQuery, MySQL, Microsoft SQL Server, Google Sheets, and CSV. Palette says its databases run on AWS in France, with encryption at rest and TLS/SSL in transit, and that it is SOC-2 Type 2 compliant. Support is offered by email, live chat, or Slack. Starter, Scale, and Enterprise plans have unlisted prices; implementation fees vary by plans and use case.