CareCloud RCM vs Zanda
CareCloud RCM
carecloud.com
Zanda
zandahealth.comSide by side
| Figure | CareCloud RCM | Zanda |
|---|---|---|
| Price from | — | $4.99/mo |
| Free plan | — | — |
| Free trial | — | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | — | Yes |
| macOS | — | Yes |
| iOS | — | Yes |
| Android | — | Yes |
| Plans published | 1 | 5 |
| Spec score · Best Healthcare Practice Management Software | 7.8 (#4) | 7.8 (#6) |
| Spec score · Medical Appointment Scheduling Software | 7.8 (#15) | 7.8 (#20) |
| Founded | CareCloud's 2025 Form 10-K says the company was founded in 1999 as Medical Transcription Billing, Corp. | 2010 |
| Headquarters | CareCloud lists its Somerset, New Jersey office at 7 Clyde Road, Somerset, NJ 08873. | Ballarat, Victoria, Australia |
| Integrations | CareCloud says RCM can integrate with existing EHR and practice management systems so financial and clinical data can be exchanged without replacing those systems. | Zanda lists integrations including Xero, Stripe, Mailchimp, Google Calendar, Outlook Calendar, Apple Calendar, Physitrack, Medicare, DVA, and Tyro. |
| Intended users | CareCloud says solo practices through large multispecialty groups can use its RCM solution, and the page also describes support for practices of all sizes. | Zanda describes its users as health practices including psychology, counseling, physical therapy, speech pathology, and occupational therapy practices. |
| Purpose | CareCloud RCM streamlines billing, coding, and collections to reduce denials and accelerate reimbursements. | Zanda is an all-in-one practice management system designed to help health practices manage administrative work. |
| Support | CareCloud lists customer support at [email protected] and 877-342-7517. | All plans include chat and email support, while the Growth plan includes phone support. |
Plans
Zanda
- Dedicated SMS number$4.99 a month
- Telehealth Pro$9 a month
- AI Pro$19 a month
- Starter$19 a month
- Growth$68 a month
In their own words
CareCloud RCM
CareCloud RCM is a web-based revenue cycle management service for healthcare practices and groups. Its workflow spans registration and eligibility checks, charge capture, coding, claim submission, denial appeals, payment posting, accounts-receivable follow-up, patient collections, and analytics. CareCloud describes the service as AI-powered, with automated workflows and tools that flag billing errors and coding discrepancies before claims are submitted. It also automates appeal filing and payer authorization work to reduce manual follow-up. CareCloud says the service estimates claim payment amounts and timelines, while analytics provide visibility into accounts-receivable days, net collection rate, and first-pass resolution rate. RCM can exchange financial and clinical data with existing EHR and practice management systems without requiring their replacement. CareCloud says the service can serve solo practices through large multispecialty groups. The RCM page does not display a price and directs prospective customers to contact sales. The company offers complimentary RCM evaluations and a personalized demo; it lists support at [email protected] and 877-342-7517.
Zanda
Zanda is a cloud-based practice management system for health practices, bringing administrative tasks into a browser service. It includes appointment scheduling, clinical notes, client management, digital forms, billing, reporting, a client portal, reminders, online payments, waitlists, and recurring appointments. It supports Windows, macOS, iOS, and Android. Every plan includes AI writing and editing, four AI Scribe appointments per month, and AI Insights across each client’s last three sessions. Zoom-powered telehealth is available; the optional Telehealth Pro add-on provides unlimited calls for $9 a month per practitioner. Zanda lists integrations including Xero, Stripe, Mailchimp, calendar services, Physitrack, Medicare, DVA, and Tyro. The public API is in beta, with read-oriented access to practice data; beta enrolments are closed. The company says data is encrypted at rest and in transit, and accounts can be hosted in Australia, the UK, or the US. Starter costs $19 a month and is limited to one practitioner and 1,000 appointments; a 14-day trial is available, but there is no free plan.