Carepatron vs PracticeSuite Medical Billing
Carepatron
carepatron.comPracticeSuite Medical Billing
practicesuite.comSide by side
| Figure | Carepatron | PracticeSuite Medical Billing |
|---|---|---|
| Price from | $15.50/mo | — |
| Free plan | Yes | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | Yes |
| macOS | Yes | Yes |
| Linux | — | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | Yes |
| Plans published | 7 | 2 |
| Spec score · Medical Appointment Scheduling Software | 9.4 (#1) | 8.1 (#11) |
| Spec score · Medical Practice Management | 9.5 (#1) | 8.3 (#2) |
| API limits | API responses expose rate-limit headers, and the API is rate limited for fair use. | The published FHIR documentation says resource access supports HTTP GET requests and lists patient, allergy, care-team, clinical-note, goal, condition, immunization, laboratory and medication resources. |
| Company legal name | Crunchbase lists the legal name as Carepatron Ltd, while Google Play identifies the developer as Care Patron Ltd. | Crunchbase identifies the legal entity as PracticeSuite, Inc., a privately held for-profit company founded by Vinod Nair. |
| Documentation and support | The Help Center contains articles for scheduling, billing, documentation, AI, health records, communications, compliance, telehealth, integrations and insurance billing. | PracticeSuite maintains an Academy help center with system requirements, API guides, release documents, FAQs, training videos and support contact information. |
| Integrations | The product advertises Google Calendar and Outlook synchronization, Stripe payments and Google Analytics on Advanced. | The platform is EHR-agnostic and advertises HL7, FHIR and API connectivity plus clearinghouse access to 1,600 commercial and government payers. |
| Intended users | Carepatron says it serves behavioral, medical, allied health, and wellness practitioners, including therapists, physicians, dietitians, and health coaches. | The billing product is presented for practices from solo providers to enterprise groups, as well as medical billing companies. |
| Platform access | The Help Center lists Android, iPhone/iOS, Chrome desktop, and Safari/macOS as ways to use the app. | The maker describes the billing platform as cloud-based and accessible on any device and browser without servers, installs, or version updates. |
| Public API | Carepatron offers a secure REST API; its first public phase provides asynchronous contacts export using API keys. | Its documented EHR API is REST-based FHIR with SMART-on-FHIR OAuth 2.0, production and test endpoints, and support for standalone, embedded and backend-service applications. |
| Rating on Capterra | 4.4 out of 5 from 860 reviews. | 4.0 out of 5 from 41 reviews |
| Rating on G2 | 4.5 out of 5 from 733 reviews. | 4.3 out of 5 from 11 reviews |
| Rating on GetApp | 4.4 out of 5 from 858 reviews. | 4.0 out of 5 from 41 reviews |
| Scheduling | The platform provides online booking, calendars and automated appointment reminders. | Scheduling supports multiple providers and locations, color-coded views, recurring appointments, resource booking and automated reminders. |
| Security | Carepatron states that it is HIPAA compliant, GDPR compliant, PIPEDA compliant and SOC 2 Type II compliant, with a BAA available. | PracticeSuite states it is HIPAA compliant and SOC 2 certified, and says it signs a Business Associate Agreement with every client. |
| Support | The Advanced plan lists premium support and a 1:1 onboarding manager; the pricing page describes sales help for larger teams and multi-site practices. | The company lists a support phone number, (813) 607-2800, on its About Us page. |
| System requirements | Official download guidance lists Android, iPhone/iOS, Chrome desktop, Safari/macOS, Windows and Intel or Apple Silicon Mac downloads. | The cloud application is platform independent, supports Windows, Mac, Linux, Android and tablets, requires a modern encrypted browser, PDF viewer and high-speed internet. |
Plans
Carepatron
- FreeFree
- FreeFree
- Plus$15.50 a month
- Plus$15.50 a month
- Advanced$19.50 a month
- Advanced$19.50 a month
- Large team or custom needsPriced on request
PracticeSuite Medical Billing
- Custom medical billing softwarePriced on request
- Custom medical billing software pricingPriced on request
In their own words
Carepatron
Carepatron is practice management and EHR software for clinicians, with tools for administrative and clinical workflows. Its listed functions include scheduling, online booking, reminders, client messaging, telehealth, clinical notes, treatment plans, invoicing, payments, and insurance billing. The AI scribe drafts session notes and is included free. Carepatron says it serves behavioral, medical, allied health, and wellness practitioners, including therapists, physicians, dietitians, and health coaches. Users can access it through Android, iOS, macOS, and the web. Documented integrations include Zoom, Google and Microsoft calendars, and Stripe Express payments. API access for custom integrations, data syncing, and workflow automation is included on the Advanced plan. The Free plan includes 100 appointments and 1GB of storage; paid plans start at $39/user/mo, and a 14-day trial is listed. The pricing comparison also lists e-prescribing at $39/mo per user on Plus and Advanced, electronic claim filing from $0.25 per claim, and manual insurance status checks at $0.15 per check. Carepatron states it provides SOC 2 certification, HIPAA and GDPR compliance, a BAA, and 256-bit encryption for patient records.
PracticeSuite Medical Billing
PracticeSuite Medical Billing combines AI, robotic process automation, and billing rules for medical billing and revenue cycle management. Its RCM Work Queue prioritizes tasks such as authorizations, benefits, denials, payer follow-up, underpayments, and appeals. Automation handles claim-status checks, payment posting, statements, and ERA posting with exception routing. The product also supports eligibility verification, denial management, coding, patient payments, and claim scrubbing. PracticeSuite says it can connect with EHR and billing systems through HL7, FHIR, and APIs, while its clearinghouse and EDI connectivity reaches 1,600 commercial and government payers. The cloud-based platform is accessible in a browser across listed systems and devices without local servers, installations, or version updates. It is presented for solo providers, larger practices, and medical billing companies, and covers 362 specialties and sub-specialties. PracticeSuite states that it is HIPAA compliant and SOC 2 certified, and signs a Business Associate Agreement with every client. Pricing is on request. Each client is allowed 10 GB of data storage per practice.