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Carepatron

carepatron.com

From $15.50/mo Free plan WebWindowsmacOSiOSAndroidAPI
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Spec score 9.4 #1 of 37 in Medical Appointment Scheduling Software

What it is

Carepatron is practice management and EHR software for clinicians, with tools for administrative and clinical workflows. Its listed functions include scheduling, online booking, reminders, client messaging, telehealth, clinical notes, treatment plans, invoicing, payments, and insurance billing. The AI scribe drafts session notes and is included free. Carepatron says it serves behavioral, medical, allied health, and wellness practitioners, including therapists, physicians, dietitians, and health coaches. Users can access it through Android, iOS, macOS, and the web. Documented integrations include Zoom, Google and Microsoft calendars, and Stripe Express payments. API access for custom integrations, data syncing, and workflow automation is included on the Advanced plan. The Free plan includes 100 appointments and 1GB of storage; paid plans start at $39/user/mo, and a 14-day trial is listed. The pricing comparison also lists e-prescribing at $39/mo per user on Plus and Advanced, electronic claim filing from $0.25 per claim, and manual insurance status checks at $0.15 per check. Carepatron states it provides SOC 2 certification, HIPAA and GDPR compliance, a BAA, and 256-bit encryption for patient records.

Spec sheet

What it does
Carepatron is hosted practice-management and EHR software covering scheduling, documentation, telehealth, billing and client communication.Read 19 Oct 2026 · carepatron.com
Product
Carepatron describes itself as practice management and EHR software that handles back-office work for clinicians.Read 30 Sep 2026 · carepatron.com
Intended users
Carepatron says it serves behavioral, medical, allied health, and wellness practitioners, including therapists, physicians, dietitians, and health coaches.Read 30 Sep 2026 · carepatron.com
API
Carepatron says API access is included on the Advanced plan and supports custom integrations, syncing data, and workflow automation.Read 30 Sep 2026 · carepatron.com
Integrations
The product advertises Google Calendar and Outlook synchronization, Stripe payments and Google Analytics on Advanced.Read 19 Oct 2026 · play.google.com
Security
Carepatron states that it is HIPAA compliant, GDPR compliant, PIPEDA compliant and SOC 2 Type II compliant, with a BAA available.Read 19 Oct 2026 · trust.carepatron.com
Support
The Advanced plan lists premium support and a 1:1 onboarding manager; the pricing page describes sales help for larger teams and multi-site practices.Read 30 Sep 2026 · carepatron.com
Additional charges
The pricing comparison lists e-prescribing at $39/mo per user on Plus and Advanced, electronic claim filing starting from $0.25 per claim, and manual insurance status checks at $0.15 per check.Read 30 Sep 2026 · carepatron.com
AI notes
Carepatron says its AI scribe drafts session notes and is included free.Read 30 Sep 2026 · carepatron.com
AI scribe
Its AI scribe drafts clinical notes from telehealth sessions or dictated material.Read 19 Oct 2026 · play.google.com
API documentation
The API documentation provides endpoint, parameter and schema references plus raw OpenAPI YAML or JSON specifications.Read 19 Oct 2026 · help.carepatron.com
API limits
API responses expose rate-limit headers, and the API is rate limited for fair use.Read 19 Oct 2026 · help.carepatron.com
Billing
Billing tools support invoices, online payments, superbills and electronic insurance claims.Read 19 Oct 2026 · carepatron.com
Client portal
Clients can use a portal for booking, records access and secure messaging.Read 19 Oct 2026 · play.google.com
Company founding
G2 lists Carepatron's founding year as 2018.Read 19 Oct 2026 · g2.com
Company funding
Crunchbase identifies Carepatron as privately held and lists grant funding rounds including Callaghan Innovation, but does not expose total funding amounts.Read 19 Oct 2026 · crunchbase.com
Company headquarters and size
LinkedIn lists New York, New York headquarters and a 51–200 employee company size.Read 19 Oct 2026 · linkedin.com
Company legal name
Crunchbase lists the legal name as Carepatron Ltd, while Google Play identifies the developer as Care Patron Ltd.Read 19 Oct 2026 · crunchbase.com
Documentation
Clinical notes, treatment plans and customizable templates are included.Read 19 Oct 2026 · carepatron.com
Documentation and support
The Help Center contains articles for scheduling, billing, documentation, AI, health records, communications, compliance, telehealth, integrations and insurance billing.Read 19 Oct 2026 · help.carepatron.com
Free-tier limits
The pricing comparison lists 100 appointments and 1GB of data on Free, and shows 30 days of deleted-data retention.Read 30 Sep 2026 · carepatron.com
License and hosting
The reviewed official pages describe a hosted service and do not identify an open-source license or self-hosting package.Read 19 Oct 2026 · carepatron.com
Limit: billing complexity
Some reviewers describe insurance claims submission and billing corrections as cumbersome or error prone.Read 19 Oct 2026 · softwareadvice.com
Limit: mobile performance
Reviewers report slow mobile loading, repeated update interruptions and a clunkier mobile experience than desktop.Read 19 Oct 2026 · softwareadvice.com
Limit: reporting and workflows
Reviewers say reporting is basic and some workflows lack goal tracking, progress trending and automated due-date management.Read 19 Oct 2026 · g2.com
Limit: support complaints
Trustpilot reviewers include complaints about customer-service follow-through and problems entering insurance-company information in intake forms.Read 19 Oct 2026 · trustpilot.com
Limit: telehealth reliability
Independent reviews report occasional telehealth glitches, poor video quality, failed session links and sessions ending unexpectedly.Read 19 Oct 2026 · softwareadvice.com
Notable news: public API
Carepatron announced phase one of its public API on August 30, 2026, initially supporting contacts export.Read 19 Oct 2026 · help.carepatron.com
Platform access
The Help Center lists Android, iPhone/iOS, Chrome desktop, and Safari/macOS as ways to use the app.Read 30 Sep 2026 · help.carepatron.com
Practice workflow
The platform lists scheduling, online booking, reminders, client messaging, telehealth, clinical notes, treatment plans, invoicing, payments, and insurance billing.Read 30 Sep 2026 · carepatron.com
Praise: ease of use
Reviewers commonly praise the intuitive interface, straightforward setup and easy scheduling.Read 19 Oct 2026 · g2.com
Praise: templates and breadth
Reviewers frequently praise customizable templates and the ability to combine scheduling, notes, billing and client management in one system.Read 19 Oct 2026 · choosingtherapy.com
Praise: value and affordability
Independent reviewers repeatedly describe Carepatron as affordable, with a generous free tier and strong value for solo practitioners and small practices.Read 19 Oct 2026 · getapp.com
Public API
Carepatron offers a secure REST API; its first public phase provides asynchronous contacts export using API keys.Read 19 Oct 2026 · help.carepatron.com
Rating on Apple App Store
5.0 out of 5 from 4 ratings.Read 19 Oct 2026 · apps.apple.com
Rating on Capterra
4.4 out of 5 from 860 reviews.Read 19 Oct 2026 · capterra.com
Rating on G2
4.5 out of 5 from 733 reviews.Read 19 Oct 2026 · g2.com
Rating on GetApp
4.4 out of 5 from 858 reviews.Read 19 Oct 2026 · getapp.com
Rating on Google Play
3.7 out of 5 from 27 reviews.Read 19 Oct 2026 · play.google.com
Rating on Trustpilot
3.4 out of 5 from 44 reviews.Read 19 Oct 2026 · trustpilot.com
Scheduling
The platform provides online booking, calendars and automated appointment reminders.Read 19 Oct 2026 · carepatron.com
Security controls
The Trust Center lists audit logging, penetration testing, code analysis, anti-DDoS controls, backups, access monitoring and disk encryption.Read 19 Oct 2026 · trust.carepatron.com
System requirements
Official download guidance lists Android, iPhone/iOS, Chrome desktop, Safari/macOS, Windows and Intel or Apple Silicon Mac downloads.Read 19 Oct 2026 · help.carepatron.com
Telehealth
Carepatron includes telehealth video sessions connected to appointments.Read 19 Oct 2026 · carepatron.com

Plans and prices

Free Free Free for everyone Unlimited clients · 1GB storage · 1M AI tokens · 1K tasks · telehealth · client portal · AI scribe Read 19 Oct 2026 · carepatron.com
Free Free Unlimited clients · 1GB storage · 1M AI tokens · 1K tasks · 100 appointments Read 30 Sep 2026 · carepatron.com
Plus $15.50 a month $15.50 / mo; page also shows $31 and a 50% off for 6 months offer Unlimited clients and practitioners (billed per user) · Unlimited data, AI tokens, and tasks · Unlimited storage · Advanced workflows · Group telehealth Read 30 Sep 2026 · carepatron.com
Plus $15.50 a month $15.50/mo promotional display; page also shows $31 and 50% off for 6 months Unlimited storage · advanced workflows · group telehealth · group scheduling and notes · shared inbox · custom branding Read 19 Oct 2026 · carepatron.com
Advanced $19.50 a month $19.50 / mo; page also shows $39 and a 50% off for 6 months offer Unlimited clients and practitioners (billed per user) · Unlimited data, AI tokens, and tasks · Roles and permissions · White labeling · Premium support · API Read 30 Sep 2026 · carepatron.com
Advanced $19.50 a month $19.50/mo promotional display; page also shows $39 and 50% off for 6 months Roles and permissions · white labeling · Google Analytics integration · 90-day deleted-data retention · onboarding manager · premium support · API Read 19 Oct 2026 · carepatron.com
Large team or custom needs Priced on request Contact sales Custom setup · multi-site support · workflow and onboarding support Read 19 Oct 2026 · carepatron.com

Every Carepatron plan and price →

Strong points and limits

Strong points

  • Includes scheduling, telehealth, notes, and billing tools.
  • AI scribe drafts session notes at no charge.
  • Free plan includes 100 appointments and 1GB storage.
  • Advanced plan includes API access.
  • Lists Android, iOS, macOS, and web access.

Limits

  • Free plan is limited to 100 appointments.
  • Free plan includes 1GB of storage.
  • E-prescribing is listed at $39/mo per user on Plus and Advanced.
  • Claim filing and manual insurance checks have per-use charges.

Who it suits

It suits behavioral, medical, allied health, and wellness practitioners who need scheduling and clinical workflow tools. The listed practitioners include therapists, physicians, dietitians, and health coaches.

Carepatron in depth

Read the full write-up

Overview

Carepatron brings practice administration and clinical records together for independent clinicians and teams that want scheduling, documentation and billing in one system. Its broad workflow and free entry tier make it worth considering across several health disciplines; the trade-off is that the free plan caps appointments and storage, while some prescribing and insurance tasks cost extra.

Key features

Scheduling, online booking, reminders, recurring appointments, digital intake forms and client messaging cover the administrative path around a visit. Clinical notes and treatment plans sit alongside telehealth, invoicing, online payments and insurance billing, so practices can manage both care documentation and routine office work in one place. This breadth is useful for practitioners who would otherwise coordinate separate tools, though practices should weigh the per-task insurance charges against their billing volume.

The AI scribe drafts session notes and is included free, a practical addition for clinicians who want help with documentation. Integrations documented by Carepatron include Zoom, Google and Microsoft calendars, and Stripe Express payments. The Advanced plan adds API access for custom integrations, data syncing and workflow automation.

Carepatron states that it provides SOC 2 certification, HIPAA and GDPR compliance, a BAA, and 256-bit encryption for patient records. Those safeguards are relevant for practices handling sensitive records. Android, iPhone/iOS, Chrome desktop and Safari/macOS are supported access routes.

Pricing

Carepatron is freemium, with a 14-day trial. Free costs nothing and includes unlimited clients, 1GB storage, 1M AI tokens, 1K tasks and 100 appointments. It is a useful way for a solo practitioner to start, but the appointment and storage caps make it less suitable for a busy or growing practice. Deleted-data retention is 30 days.

Plus is shown at $15.50 a month, billed $15.50 / mo; the page also shows $31 and a 50% off for 6 months offer. It includes unlimited clients and practitioners (billed per user), unlimited data, AI tokens, tasks and storage, advanced workflows, and group telehealth. It suits practices that need higher capacity and group sessions, but it does not include the roles, white labeling, premium support or API access reserved for Advanced.

Advanced is shown at $19.50 a month, billed $19.50 / mo; the page also shows $39 and a 50% off for 6 months offer. It includes unlimited clients and practitioners (billed per user), unlimited data, AI tokens and tasks, roles and permissions, white labeling, premium support and API access. The additional controls and API are most relevant to larger or more complex practices. Carepatron's paid-from price is 39 /user/mo, so teams should account for per-user billing rather than treating the displayed plan price as a flat practice cost.

On Plus and Advanced, e-prescribing costs $39/mo per user. Electronic claim filing starts from $0.25 per claim, and manual insurance status checks cost $0.15 per check. Practices that prescribe or handle many claims should include those charges in their cost comparison.

Platforms

Carepatron supports Android, iOS, macOS and web, with API access on Advanced. Its listed browser routes include Chrome desktop and Safari on macOS, alongside Android and iPhone apps.

Who it's for

Carepatron serves behavioral, medical, allied health and wellness practitioners, including therapists, physicians, dietitians and health coaches. It is strongest for practices seeking one system for appointments, records, telehealth and billing, and less compelling for teams whose prescribing or insurance workload makes usage charges a major concern.

Pros and cons

Pro: Scheduling, documentation, telehealth, payments and insurance billing share one workflow, reducing the need to assemble separate tools for these tasks.

Pro: The free tier includes an AI scribe, giving clinicians a way to try note drafting without moving immediately to a paid plan.

Pro: Advanced adds roles, white labeling, premium support and API access for practices with more involved administration or integration needs.

Con: Free is limited to 100 appointments and 1GB of storage, which can constrain ongoing use.

Con: Per-user plan billing and additional per-user or per-claim charges can raise costs as staffing and insurance activity grow.

Alternatives

For a wider comparison, browse Medical Practice Management, Therapy Scheduling Software and Medical Appointment Scheduling Software.

Consider Symplast for its EHR, scheduling and communication offering with practice growth services. PracticeSuite Medical Billing is an option for buyers seeking modular medical billing software with a personalized quote and unlimited administrative users. Crystal Practice Management offers a package that includes health records, a patient portal, machine integrations, optical inventory and payments. PracticeEHR Chiropractic EHR is an alternative with plans that include unlimited patients. Grove is another freemium option, with a free plan for one provider and 25 active patients. AdvancedMD Medical Billing offers medical-specialty and mental-health options. Latrexa has a free plan for one doctor and paid tiers for larger doctor counts. ModMed Practice Management offers specialty-specific packages whose features vary by specialty.

Verdict

Carepatron is a strong fit for clinicians who want administration, clinical documentation and telehealth in one platform, especially those who can begin on its free tier or benefit from the AI scribe. Choose a paid plan when appointment and storage caps become limiting, but look elsewhere if per-user billing or extra charges for prescribing and insurance work outweigh the convenience of an integrated workflow.

Verdict

Carepatron combines practice administration with clinical documentation and telehealth, and offers a free tier. Review the free-plan limits and the listed additional charges for prescribing and insurance tasks.

Where Specifiction places it

Alternatives to CarepatronAll alternatives →