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HiDoctor

hidoctor.com.br

From 98 BRL/mo Free trial WebWindowsmacOSiOSAndroid
Visit hidoctor.com.br
Spec score 8.9 #4 of 37 in Medical Appointment Scheduling Software

What it is

HiDoctor is a medical practice platform for electronic records, appointments, and clinic operations, with access across Android, iOS, macOS, web, and Windows. Its plans include a complete electronic medical record, scheduling, financial management, administrative charts, and waiting-list management. Clinical tools include digital prescriptions, telemedicine, custom forms, and modules for specialties such as pediatrics, ophthalmology, obstetrics and gynecology, and otolaryngology. The platform lists WhatsApp integration and appointment confirmations by WhatsApp or SMS; online bookings can synchronize with the HiDoctor calendar. HiDoctor LIVE provides consultation transcription, structured anamnesis, and a clinical assistant, with 20 AI credits each month; additional credit packages start at R$ 90/month. Desktop data is stored locally, while the mobile app keeps encrypted records for offline viewing and notes, syncing changes when internet access returns. Listed plans include 1,200 MB of online storage. HiDoctor says records are stored locally with a Centralx server copy for synchronization and that it is prepared for Brazil’s LGPD. Online costs R$98,00 per month; Multiplataforma costs R$110,00 per month promotional, then R$209,00 monthly under current conditions.

Spec sheet

What it does
HiDoctor is an electronic health-record and medical-practice management platform combining clinical, scheduling, financial, communication and administrative workflows.Read 14 Oct 2026 · getapp.com
Purpose
HiDoctor is a medical practice platform for managing electronic records, appointments, and clinic operations.Read 5 Oct 2026 · hidoctor.com.br
Trial
The maker says users can try HiDoctor for free but does not state a trial duration on the pricing page.Read 5 Oct 2026 · hidoctor.com.br
Integrations
The plans list WhatsApp integration and appointment confirmations by WhatsApp or SMS, while the history page describes online booking synchronized with the HiDoctor calendar.Read 5 Oct 2026 · hidoctor.com.br
Support
The pricing page lists technical support and continuous training on demand; technical support hours are weekdays 7:30–21:30 and Saturdays 8:00–20:00.Read 5 Oct 2026 · hidoctor.com.br
AI
HiDoctor LIVE offers consultation transcription, structured anamnesis, and a clinical assistant; users receive 20 monthly AI credits, with additional credit packages starting at R$ 90/month.Read 5 Oct 2026 · hidoctor.com.br
API and SDK evidence
Public documentation describes MedSync and Site Médico integrations but does not present a public API reference or SDK download.Read 14 Oct 2026 · hidoctor.com.br
Artificial intelligence
HiDoctor LIVE transcribes, summarizes and structures consultations and can provide clinical investigation suggestions.Read 14 Oct 2026 · hidoctor.com.br
Billing and inventory
HiDoctor GS integrates service and material billing, automatic provider-repayment calculations and inventory control.Read 14 Oct 2026 · hidoctor.com.br
Clinical records
The plans list a complete electronic medical record with online, mobile, and desktop access.Read 5 Oct 2026 · hidoctor.com.br
Clinical tools
The platform lists digital prescriptions, telemedicine, custom forms, and specialty modules including pediatrics, ophthalmology, obstetrics and gynecology, and otolaryngology.Read 5 Oct 2026 · hidoctor.com.br
Company history
Centralx says it was founded on 11 January 1987 in connection with technology teaching at the Federal University of Juiz de Fora.Read 14 Oct 2026 · hidoctor.com.br
Data deletion
The Android listing says users can request deletion of collected data and that data is encrypted in transit.Read 14 Oct 2026 · play.google.com
Digital signature
The product lists digital signatures and says signed records have ICP-Brasil legal validity.Read 5 Oct 2026 · hidoctor.com.br
Digital signatures
Medical documents can be signed with an ICP-Brasil A3 certificate stored on a token, card or supported cloud service.Read 14 Oct 2026 · hidoctor.com.br
Documentation
The public help center contains installation, migration, backup, synchronization, agenda, AI and mobile-use tutorials.Read 14 Oct 2026 · hidoctor.com.br
Financial management
The system records payments, maintains cash-flow information and provides financial and profitability reporting.Read 14 Oct 2026 · hidoctor.com.br
Installation model
HiDoctor supports a server installation with client computers connecting to the server database over a local network.Read 14 Oct 2026 · hidoctor.com.br
Legal entity registration
A Brazilian company registry listing gives Centralx.com Ltda. an opening date of 31 October 1989 and classifies it as a small limited company.Read 14 Oct 2026 · cnpj.biz
Legal maker and headquarters
HiDoctor operates through Centralx.com Ltda., registered at Rua Pasteur 328, Santa Helena, Juiz de Fora, Minas Gerais, Brazil.Read 14 Oct 2026 · app.hidoctor.com.br
Licence model
Installation requires acceptance of HiDoctor sales, licensing and operating terms, and registration uses a serial number or Centralx-issued key.Read 14 Oct 2026 · hidoctor.com.br
Limit: app stability
A Clinic Cloud reviewer reported that the iPhone app closed immediately, while another requested editable patient records and clearer appointment-status colors.Read 14 Oct 2026 · apps.apple.com
Limit: learning curve and subscription
Download.it identifies a medium learning curve and says full functionality requires a subscription.Read 14 Oct 2026 · hidoctor.br.download.it
Limit: mobile search gap
An App Store reviewer reported that keyword search was missing from the mobile library and HiDoctor Cloud at the time of review.Read 14 Oct 2026 · apps.apple.com
Limit: service complaints
Şikayetvar lists complaints about failed sessions, connection problems, unavailable appointments, payment disputes and delayed refunds.Read 14 Oct 2026 · sikayetvar.com
Mac compatibility
The FAQ says HiDoctor can be used on Mac online or offline through Parallels or VirtualBox.Read 5 Oct 2026 · hidoctor.com.br
MedSync integration
MedSync synchronizes local databases with Centralx servers so desktop, web and mobile interfaces can share updated records.Read 14 Oct 2026 · hidoctor.com.br
MiniPACS
MiniPACS attaches Excel, Word and PDF documents to patient records and synchronizes them across devices with advanced search.Read 14 Oct 2026 · hidoctor.com.br
Notable news: 2024 TISS billing
The company’s timeline records TISS 4.03 insurance billing support as a 2024 release.Read 14 Oct 2026 · hidoctor.com.br
Notable news: 2025 module launches
Centralx’s timeline records MedBook, a management module and HiDoctor LIVE as 2025 additions.Read 14 Oct 2026 · hidoctor.com.br
Offline access
The desktop app stores data locally and the mobile app stores encrypted records for offline viewing and notes, syncing changes when internet access returns.Read 5 Oct 2026 · hidoctor.com.br
Offline and online operation
The product combines locally installed software, browser access and mobile apps, synchronizing records when connectivity is available.Read 14 Oct 2026 · hidoctor.com.br
Patient app
MedBook gives patients a clinic-branded mobile channel for receiving medical documents and booking appointments.Read 14 Oct 2026 · hidoctor.com.br
Patient records
Its electronic record supports specialty-specific customized forms and importing forms created by other physicians.Read 14 Oct 2026 · hidoctor.com.br
Practice management
Listed tools include appointment scheduling, financial management, administrative charts, and waiting-list management.Read 5 Oct 2026 · hidoctor.com.br
Praise: mobile usefulness
App Store reviewers describe HiDoctor Mobile as useful and easy to use.Read 14 Oct 2026 · apps.apple.com
Praise: usability and breadth
Download.it praises the customizable electronic record, multi-point synchronization, integrated agenda and finance, and extra clinical tools.Read 14 Oct 2026 · hidoctor.br.download.it
Product origin
The first HiDoctor project emerged from a 1993 commission to organize a medical office and was distributed nationwide by 1995.Read 14 Oct 2026 · hidoctor.com.br
Rating on App Store HiDoctor Clinic Cloud
3.8 out of 5 from 10 reviewsRead 14 Oct 2026 · apps.apple.com
Rating on App Store HiDoctor Mobile
4.8 out of 5 from 446 reviewsRead 14 Oct 2026 · apps.apple.com
Rating on GetApp
0.0 out of 5 from 0 reviewsRead 14 Oct 2026 · getapp.com
Rating on Software Advice
No rating; 0 reviewsRead 14 Oct 2026 · softwareadvice.com
Scheduling
The agenda can be accessed from different locations and includes online booking, waiting-list management and automatic confirmations.Read 14 Oct 2026 · getapp.com
Security and compliance
HiDoctor says it is prepared for Brazil's LGPD and that records are stored locally, with an additional copy on a Centralx server for synchronization.Read 5 Oct 2026 · hidoctor.com.br
Security transport
Centralx states that Consent access is protected with SSL/TLS connections.Read 14 Oct 2026 · app.hidoctor.com.br
Site integration
The documented Site Médico integration can invite patients, export records, send appointment reminders and protect exports with security codes and login credentials.Read 14 Oct 2026 · hidoctor.com.br
Storage limit
The listed plans include 1,200 MB of online storage.Read 5 Oct 2026 · hidoctor.com.br
System requirements
Official guidance says computers must meet minimum configurations, operating systems should be kept updated, and a properly structured preferably wired internal network affects performance.Read 14 Oct 2026 · hidoctor.com.br
Target users
The FAQ says the product serves solo practices and clinics with multiple doctors or multidisciplinary teams, with the suitable version depending on the work environment.Read 5 Oct 2026 · hidoctor.com.br
Telemedicine
Telemedicine covers appointment scheduling through the consultation and sending digitally signed prescriptions.Read 14 Oct 2026 · hidoctor.com.br
Trial limits
The free demonstration registration creates a copy limited by patient count and duration of use.Read 14 Oct 2026 · hidoctor.com.br
WhatsApp integration
The platform sends patient messages and appointment reminders through WhatsApp, with SMS also supported for confirmations.Read 14 Oct 2026 · hidoctor.com.br

Plans and prices

HiDoctor Online 98 BRL a month monthly Electronic records · online records · iOS/Android access · agenda · finance · unlimited secretary/reception users · 1200MB online storage · support Read 14 Oct 2026 · hidoctor.com.br
HiDoctor Multiplataforma 110 BRL a month R$110,00 por mês promocional; depois da oferta, R$209,00 mensais, conforme condições vigentes 1.200 MB de armazenamento online · usuários ilimitados para secretárias e recepcionistas · IA e multimédicos com valores à parte Read 5 Oct 2026 · hidoctor.com.br
HiDoctor Multiplatform 110 BRL a month promotional monthly price; standard price currently R$209/month after promotion Desktop, web and mobile access · electronic records · agenda · telemedicine · WhatsApp · digital signature · online backup · customized forms · unlimited secretary/reception users Read 14 Oct 2026 · hidoctor.com.br

Every HiDoctor plan and price →

Strong points and limits

Strong points

  • Electronic records available online, mobile, and desktop.
  • Offline mobile records are encrypted and sync later.
  • Appointments can be confirmed by WhatsApp or SMS.
  • Digital signatures have ICP-Brasil legal validity.
  • Technical support and on-demand continuous training are listed.

Limits

  • No free plan; pricing is paid.
  • Plans list 1,200 MB of online storage.
  • Additional AI credit packages start at R$ 90/month.
  • Mac offline use requires Parallels or VirtualBox.

Who it suits

HiDoctor suits solo practitioners, clinics with multiple doctors, and multidisciplinary teams. The suitable version depends on the work environment, including whether Mac access is needed through Parallels or VirtualBox.

Verdict

HiDoctor combines clinical records, practice administration, and specialty tools across several platforms. Compare the listed plan terms and storage, and note that the Multiplataforma price is promotional before it changes to R$209,00 monthly under current conditions.

Where Specifiction places it

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