Cliniko From $45/mo 8.6 Visit 
Halaxy
halaxy.com
What it is
Halaxy is web-based practice management software for healthcare practices, combining scheduling, patient management, clinical invoicing and financial reporting. Its free core platform includes a calendar, online bookings, email reminders, patient records, clinical notes, invoicing and financial reports. The calendar accommodates recurring, group, telehealth and home-visit appointments, with automated SMS or email reminders. Built-in video and phone consultations can be used alongside connections to external services such as Zoom and Coviu. Halaxy says it is designed for more than 90 healthcare professions and practices of different sizes. Listed integrations include accounting, healthcare and communications tools, and an API lets developers connect software and send or retrieve practice data. Halaxy describes daily backups, encryption at rest and in transit, two-factor authentication, configurable access levels, action history and anonymisation. It says telehealth audio and video are encrypted in transit to AES 256-bit standards and are not recorded or routed through Halaxy servers. The core platform is free; optional add-ons use credits, and subscription features start at 25 credits per month.
Spec sheet
- What it does
- Halaxy is a cloud practice-management platform for healthcare professionals covering scheduling, records, claims, billing, communications and reporting.Read 15 Oct 2026 · support.halaxy.com
- Product
- Halaxy is practice management software for healthcare practices, combining scheduling, patient management, clinical invoicing, and financial reporting.Read 5 Oct 2026 · halaxy.com
- Trial
- The White Label subscription tiers include a 30-day free trial.Read 5 Oct 2026 · support-ph.halaxy.com
- API
- Halaxy offers a paid API using the FHIR healthcare interoperability standard with retrieve, create and update operations for several resources.Read 15 Oct 2026 · support.halaxy.com
- Integrations
- Documented integrations include Xero, QuickBooks, Reckon One, SSO, Heidi Health, Tyro, HICAPS, Sonic Labs, HealthLink, Medical-Objects, Argus, Mailchimp, Physitrack and VALD.Read 15 Oct 2026 · support.halaxy.com
- Security
- Halaxy says data is encrypted in transit and at rest with 256-bit bank-grade encryption and backed up multiple times.Read 15 Oct 2026 · halaxy.com
- Compliance
- Halaxy states that EU data is stored in the EU under GDPR requirements and that it maintains a Notifiable Data Breaches response plan.Read 15 Oct 2026 · halaxy.com
- Support
- Halaxy advertises phone and email support Monday to Friday with 24-hour availability in AEDT.Read 15 Oct 2026 · halaxy.com
- Headquarters
- Melbourne, AustraliaRead 23 Sep 2026 · halaxy.com
- Founded
- 2012Read 23 Sep 2026 · halaxy.com
- Maker
- LinkedIn identifies Halaxy as a privately held IT-services company headquartered in Melbourne, with 11–50 employees and founded in 2012.Read 15 Oct 2026 · au.linkedin.com
- AI Scribe
- AI Scribe transcribes live or uploaded MP3, WAV and M4A recordings into clinical notes.Read 15 Oct 2026 · blog.halaxy.com
- API documentation
- Developer documentation includes guides, recipes, API reference pages, schema tables, query guidance, error explanations and a changelog.Read 15 Oct 2026 · developers.halaxy.com
- API pricing
- The Halaxy API costs 150 credits monthly and includes a 30-day trial for new subscribers.Read 15 Oct 2026 · support.halaxy.com
- Appointments
- The calendar supports recurring, group, telehealth, and home visit appointments, plus automated SMS or email reminders.Read 5 Oct 2026 · halaxy.com
- Calendar
- The free platform provides appointment calendars with scheduling, reminders and online booking.Read 15 Oct 2026 · halaxy.com
- Clinical tools
- Halaxy provides more than 700 customisable clinical tools and templates.Read 15 Oct 2026 · halaxy.com
- Company history
- Halaxy says Alison Hardacre and Lachlan Wheeler co-founded the company in 2012 and that it began in Melbourne.Read 5 Oct 2026 · halaxy.com
- Company legal entity
- The Australian business registry lists HALAXY PTY LTD as an active Australian private company, ABN 38 633 220 612.Read 15 Oct 2026 · abr.business.gov.au
- Company scale
- Halaxy says it serves more than 45,000 practitioners across over 70 countries and 90-plus professions.Read 15 Oct 2026 · halaxy.com
- Core features
- Its free core platform includes a calendar, online bookings, email reminders, patient records, clinical notes, invoicing, and financial reports.Read 5 Oct 2026 · halaxy.com
- Crunchbase profile
- Crunchbase lists Halaxy as an active private Melbourne healthcare company with 11–50 employees and founders Alison Hardacre and Lachlan Wheeler.Read 15 Oct 2026 · crunchbase.com
- Documentation and training
- The help centre provides setup articles, country-specific guides, webinars, tutorial videos and migration guidance.Read 15 Oct 2026 · support.halaxy.com
- Financial reporting
- Reports cover revenue, appointments, patients, referrals, communications, invoices and payments.Read 15 Oct 2026 · eu.halaxy.com
- Founders
- Halaxy identifies Alison Hardacre and Lachlan Wheeler as co-founders and co-CEOs who started the company in 2012.Read 15 Oct 2026 · halaxy.com
- Hosting model
- Halaxy works in a browser without installation, so the product is delivered as hosted software rather than self-hosted software.Read 15 Oct 2026 · support.halaxy.com
- Invoicing
- The platform automates invoices, payments and claims for funding bodies such as Medicare and NDIS.Read 15 Oct 2026 · halaxy.com
- Licence
- Halaxy terms grant a limited non-exclusive right to access the service and reserve ownership or third-party licensing of the software and content, indicating proprietary software.Read 15 Oct 2026 · halaxy.com
- Limit: accounting setup clarity
- A Xero reviewer found the invoice-payment and expense-payment account labels confusing during setup.Read 15 Oct 2026 · apps.xero.com
- Limit: internal communication
- Some Glassdoor reviewers cited improving cross-team communication, unclear career growth and a demanding nine-hour workday.Read 15 Oct 2026 · glassdoor.com
- Limit: reliability complaints
- The sole Trustpilot reviewer reported recurring email-delivery failures, broken PDF generation across browsers, slow support and inadequate incident communication.Read 15 Oct 2026 · ie.trustpilot.com
- Limits and add-on costs
- The core platform is free, while optional add-ons use credits and subscription features start at 25 credits per month.Read 5 Oct 2026 · halaxy.com
- Mailchimp integration
- Mailchimp synchronises Halaxy patients with email addresses into a Mailchimp audience for campaigns.Read 15 Oct 2026 · support.halaxy.com
- News: clinical notes upgrade
- On 1 June 2026 Halaxy announced a free clinical-notes upgrade with faster filtering, colour-coded views, right-click actions and AI summaries.Read 15 Oct 2026 · blog.halaxy.com
- Online directory
- Practitioners can publish searchable profiles and let patients book appointments online.Read 15 Oct 2026 · halaxy.com
- Patient records
- Patient records support clinical notes, prescriptions, pathology, imaging, referrals, demographics and treatment plans.Read 15 Oct 2026 · halaxy.com
- Praise: product development
- Glassdoor employees praised Halaxy's improving software, AI and integrations, along with supportive teams and culture.Read 15 Oct 2026 · glassdoor.com
- Praise: value and support
- A verified Xero reviewer praised Halaxy's customer service and the fact that the package is free.Read 15 Oct 2026 · apps.xero.com
- Privacy controls
- Halaxy says staff access is anonymised and patient data is not used to market directly to patients.Read 15 Oct 2026 · halaxy.com
- Profession coverage
- Halaxy says it is designed for more than 90 healthcare professions and practices of different sizes.Read 5 Oct 2026 · halaxy.com
- Rating on Glassdoor
- 4.5 out of 5 from 22 reviewsRead 15 Oct 2026 · glassdoor.com
- Rating on Trustpilot
- 3.2 out of 5 from 1 reviewRead 15 Oct 2026 · ie.trustpilot.com
- Rating on Xero App Store
- 5.0 out of 5 from 2 reviewsRead 15 Oct 2026 · apps.xero.com
- SDKs
- The public developer site documents HTTP API endpoints and examples but does not list official language SDK packages.Read 15 Oct 2026 · developers.halaxy.com
- Security controls
- The security page describes two-factor authentication, configurable user access levels, action history, and anonymisation features.Read 5 Oct 2026 · halaxy.com
- System requirements
- The service requires a supported web browser; telehealth and AI Scribe additionally require camera or microphone permissions.Read 15 Oct 2026 · support.halaxy.com
- Telehealth
- Built-in video and phone consultations run from the calendar and require browser camera or microphone access.Read 15 Oct 2026 · support.halaxy.com
- Telehealth security
- Halaxy says its telehealth audio and video are encrypted in transit to AES 256-bit standards and are not recorded or routed through Halaxy servers.Read 5 Oct 2026 · support.halaxy.com
- Webhooks
- API webhooks push real-time event notifications to an external endpoint instead of requiring polling.Read 15 Oct 2026 · developers.halaxy.com
Plans and prices
Free core software Free No sign-up cost; no credit card required Unlimited appointments · unlimited practitioners · unlimited locations · 700+ clinical tools/templates · 90+ professions · unlimited file storage Read 15 Oct 2026 · halaxy.com
Halaxy core platform Free Free; no sign-up costs or credit card required Unlimited appointments · unlimited practitioners · unlimited locations · unlimited file storage Read 5 Oct 2026 · halaxy.com
Subscription features A$25 a month Monthly credits Two-way calendar sync · white-label branding · e-script integrations · Halaxy API · dedicated practice phone number Read 15 Oct 2026 · halaxy.com
Pay-as-you-go add-ons Price not published Usage-based credits SMS · Medicare/DVA/ECLIPSE/Tyro/WorkCover/HICAPS claims · e-scripts · telehealth · AI Scribe · secure messaging Read 15 Oct 2026 · halaxy.com
Pay-as-you-go credits Price not published Pay as you go; pay for credits used Optional add-ons such as SMS, funding body rebates, e-scripts, telehealth, secure messaging, and AI Scribe Read 5 Oct 2026 · halaxy.com
Strong points and limits
Strong points
- Free core includes unlimited appointments and practitioners.
- Supports group, recurring, telehealth and home visits.
- Built-in telehealth and external platform connections.
- Daily backups and encryption at rest and in transit.
- Offers an API for practice data connections.
Limits
- Subscription features start at 25 credits per month.
- Optional add-ons use credits.
- Available platform listed: web.
Who it suits
Halaxy suits healthcare practices seeking a web-based system for appointments, patient records, invoicing and reporting. Its listed profession coverage and integrations may also suit practices with varied workflows or connected tools.
Verdict
Halaxy brings core practice administration and clinical records together in a free platform. Practices should check which optional features require credits and whether its web platform fits their needs.
Where Specifiction places it
- Patient Management#1 of 229.3
- Therapy Scheduling Software#2 of 329.1
- Medical Appointment Scheduling Software#3 of 379.0
