Cliniko vs Halaxy
Cliniko
cliniko.com
Halaxy
halaxy.comSide by side
| Figure | Cliniko | Halaxy |
|---|---|---|
| Price from | $45/mo | A$25/mo |
| Free plan | — | Yes |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | Yes |
| Plans published | 6 | 5 |
| Spec score · Patient Management | 8.6 (#2) | 9.3 (#1) |
| Spec score · Medical Appointment Scheduling Software | 8.5 (#7) | 9.0 (#3) |
| API | Cliniko offers a REST API that returns JSON and is served over HTTPS. | Halaxy offers a paid API using the FHIR healthcare interoperability standard with retrieve, create and update operations for several resources. |
| Company history | Cliniko says it was founded in Melbourne, Australia, in 2011. | Halaxy says Alison Hardacre and Lachlan Wheeler co-founded the company in 2012 and that it began in Melbourne. |
| Core features | It provides appointment scheduling, treatment notes, invoices, payments, expenses, taxes, reporting, and business management tools. | Its free core platform includes a calendar, online bookings, email reminders, patient records, clinical notes, invoicing, and financial reports. |
| Founded | 2011 | 2012 |
| Headquarters | Melbourne, Australia | Melbourne, Australia |
| Security | Cliniko says data is encrypted in transit and at rest, backed up daily, and monitored around the clock. | Halaxy says data is encrypted in transit and at rest with 256-bit bank-grade encryption and backed up multiple times. |
| Support | Cliniko says all customers receive free online chat and email support from a round-the-clock team. | Halaxy advertises phone and email support Monday to Friday with 24-hour availability in AEDT. |
Plans
Cliniko
- 1 practitioner$45 a month
- 2 to 5 practitioners$95 a month
- 6 to 8 practitioners$145 a month
- 9 to 12 practitioners$195 a month
- 13 to 25 practitioners$295 a month
- 26 to 200 practitioners$395 a month
Halaxy
- Free core softwareFree
- Halaxy core platformFree
- Subscription featuresA$25 a month
- Pay-as-you-go add-onsPrice not published
- Pay-as-you-go creditsPrice not published
In their own words
Cliniko
Cliniko is practice management software for clinics and allied health practitioners. It combines appointment scheduling, treatment notes, invoices, payments, expenses, taxes, reporting, and business management tools. Its calendar supports online bookings, repeat appointments, and flexible views. Treatment notes can be customized, searched, stored in the cloud, and opened from any device; patient records can also include attached files. Cliniko lists 99 connected apps, most developed by third parties, with Xero and Mailchimp among the examples. A REST API returns JSON over HTTPS. There is no native mobile app, but Cliniko is mobile-friendly in a browser on phones and tablets. Cliniko says data is encrypted in transit and at rest, backed up daily, and monitored around the clock. It also states that it meets or exceeds Australian Privacy Principles, GDPR, PIPEDA, and HIPAA requirements. The one-practitioner plan is $45/mo, and a 30-day trial is available. SMS credits cost 10¢ per message; connected apps may charge separately.
Halaxy
Halaxy is web-based practice management software for healthcare practices, combining scheduling, patient management, clinical invoicing and financial reporting. Its free core platform includes a calendar, online bookings, email reminders, patient records, clinical notes, invoicing and financial reports. The calendar accommodates recurring, group, telehealth and home-visit appointments, with automated SMS or email reminders. Built-in video and phone consultations can be used alongside connections to external services such as Zoom and Coviu. Halaxy says it is designed for more than 90 healthcare professions and practices of different sizes. Listed integrations include accounting, healthcare and communications tools, and an API lets developers connect software and send or retrieve practice data. Halaxy describes daily backups, encryption at rest and in transit, two-factor authentication, configurable access levels, action history and anonymisation. It says telehealth audio and video are encrypted in transit to AES 256-bit standards and are not recorded or routed through Halaxy servers. The core platform is free; optional add-ons use credits, and subscription features start at 25 credits per month.