Carepatron vs HiDoctor
Carepatron
carepatron.comHiDoctor
hidoctor.com.brSide by side
| Figure | Carepatron | HiDoctor |
|---|---|---|
| Price from | $15.50/mo | 98 BRL/mo |
| Free plan | Yes | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | Yes |
| macOS | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | — |
| Plans published | 7 | 3 |
| Spec score · Medical Appointment Scheduling Software | 9.4 (#1) | 8.9 (#4) |
| Documentation | Clinical notes, treatment plans and customizable templates are included. | The public help center contains installation, migration, backup, synchronization, agenda, AI and mobile-use tutorials. |
| Integrations | The product advertises Google Calendar and Outlook synchronization, Stripe payments and Google Analytics on Advanced. | The plans list WhatsApp integration and appointment confirmations by WhatsApp or SMS, while the history page describes online booking synchronized with the HiDoctor calendar. |
| Rating on GetApp | 4.4 out of 5 from 858 reviews. | 0.0 out of 5 from 0 reviews |
| Scheduling | The platform provides online booking, calendars and automated appointment reminders. | The agenda can be accessed from different locations and includes online booking, waiting-list management and automatic confirmations. |
| Support | The Advanced plan lists premium support and a 1:1 onboarding manager; the pricing page describes sales help for larger teams and multi-site practices. | The pricing page lists technical support and continuous training on demand; technical support hours are weekdays 7:30–21:30 and Saturdays 8:00–20:00. |
| System requirements | Official download guidance lists Android, iPhone/iOS, Chrome desktop, Safari/macOS, Windows and Intel or Apple Silicon Mac downloads. | Official guidance says computers must meet minimum configurations, operating systems should be kept updated, and a properly structured preferably wired internal network affects performance. |
| What it does | Carepatron is hosted practice-management and EHR software covering scheduling, documentation, telehealth, billing and client communication. | HiDoctor is an electronic health-record and medical-practice management platform combining clinical, scheduling, financial, communication and administrative workflows. |
Plans
Carepatron
- FreeFree
- FreeFree
- Plus$15.50 a month
- Plus$15.50 a month
- Advanced$19.50 a month
- Advanced$19.50 a month
- Large team or custom needsPriced on request
HiDoctor
- HiDoctor Online98 BRL a month
- HiDoctor Multiplataforma110 BRL a month
- HiDoctor Multiplatform110 BRL a month
In their own words
Carepatron
Carepatron is practice management and EHR software for clinicians, with tools for administrative and clinical workflows. Its listed functions include scheduling, online booking, reminders, client messaging, telehealth, clinical notes, treatment plans, invoicing, payments, and insurance billing. The AI scribe drafts session notes and is included free. Carepatron says it serves behavioral, medical, allied health, and wellness practitioners, including therapists, physicians, dietitians, and health coaches. Users can access it through Android, iOS, macOS, and the web. Documented integrations include Zoom, Google and Microsoft calendars, and Stripe Express payments. API access for custom integrations, data syncing, and workflow automation is included on the Advanced plan. The Free plan includes 100 appointments and 1GB of storage; paid plans start at $39/user/mo, and a 14-day trial is listed. The pricing comparison also lists e-prescribing at $39/mo per user on Plus and Advanced, electronic claim filing from $0.25 per claim, and manual insurance status checks at $0.15 per check. Carepatron states it provides SOC 2 certification, HIPAA and GDPR compliance, a BAA, and 256-bit encryption for patient records.
HiDoctor
HiDoctor is a medical practice platform for electronic records, appointments, and clinic operations, with access across Android, iOS, macOS, web, and Windows. Its plans include a complete electronic medical record, scheduling, financial management, administrative charts, and waiting-list management. Clinical tools include digital prescriptions, telemedicine, custom forms, and modules for specialties such as pediatrics, ophthalmology, obstetrics and gynecology, and otolaryngology. The platform lists WhatsApp integration and appointment confirmations by WhatsApp or SMS; online bookings can synchronize with the HiDoctor calendar. HiDoctor LIVE provides consultation transcription, structured anamnesis, and a clinical assistant, with 20 AI credits each month; additional credit packages start at R$ 90/month. Desktop data is stored locally, while the mobile app keeps encrypted records for offline viewing and notes, syncing changes when internet access returns. Listed plans include 1,200 MB of online storage. HiDoctor says records are stored locally with a Centralx server copy for synchronization and that it is prepared for Brazil’s LGPD. Online costs R$98,00 per month; Multiplataforma costs R$110,00 per month promotional, then R$209,00 monthly under current conditions.