CollaborateMD
collaboratemd.com
Spec sheet
- What it does
- CollaborateMD by EverHealth is a cloud medical billing and practice-management platform for practices, billing companies and laboratories.Read 15 Oct 2026 · collaboratemd.com
- API
- The WebAPI supports custom integrations priced from $0 to $5,000 depending on scope.Read 15 Oct 2026 · collaboratemd.com
- Integrations
- Standard and custom HL7 interfaces connect with systems such as Practice Fusion, Nexus Clinical and Alleva.Read 15 Oct 2026 · collaboratemd.com
- Security
- The privacy policy states use of SSL, firewalls, encryption, physical access controls and need-to-know permissions.Read 15 Oct 2026 · collaboratemd.com
- Compliance
- CollaborateMD says it is a Level 2 PCI-DSS self-certified service provider and maintains a HIPAA business-associate agreement.Read 15 Oct 2026 · collaboratemd.com
- Support
- Support includes a knowledge base, case portal, weekday agents and 24/7 AI assistance; cases are targeted for 24–48-hour responses.Read 15 Oct 2026 · collaboratemd.com
- Founded
- 1999Read 23 Sep 2026 · collaboratemd.com
- API documentation
- The HL7 guide documents HTTPS authentication, session cookies, patient A04/A08 messages and P03 claim messages.Read 15 Oct 2026 · collaboratemd.com
- BBB complaints
- BBB lists two complaints in the previous three years, including allegations of failed claims, billing disputes and inadequate support.Read 15 Oct 2026 · bbb.org
- Billing workflow
- The platform covers scheduling, claims, denials, payment posting and reporting in connected workflows.Read 15 Oct 2026 · collaboratemd.com
- Claims clearinghouse
- Its built-in clearinghouse validates, scrubs, submits and tracks claims inside the billing workflow.Read 15 Oct 2026 · collaboratemd.com
- Company facts
- LinkedIn lists CollaborateMD by EverHealth as an Orlando company founded in 1999 with 11–50 employees.Read 15 Oct 2026 · linkedin.com
- Eligibility
- Real-time eligibility verification is included and unlimited in the Core plan.Read 15 Oct 2026 · collaboratemd.com
- ERA automation
- Core includes unlimited electronic remittance advice with automatic posting.Read 15 Oct 2026 · collaboratemd.com
- Hosting
- The product is delivered as a cloud service; reviewed pages provide no self-hosting deployment.Read 15 Oct 2026 · collaboratemd.com
- Lab integrations
- Official materials list Quest Diagnostics, LabCorp and LabDAQ laboratory integrations.Read 15 Oct 2026 · collaboratemd.com
- Legal entity
- The privacy policy identifies the operator as CollaborateMD, Inc., located at 111 N Magnolia Avenue, Suite 1100, Orlando, Florida.Read 15 Oct 2026 · collaboratemd.com
- Licence
- The customer agreement describes the service as proprietary and prohibits resale, sublicensing, reverse engineering and derivative works.Read 15 Oct 2026 · collaboratemd.com
- Limit: automation
- GetApp reviewers cite limited automation, occasional slowness and an unintuitive interface in some workflows.Read 15 Oct 2026 · getapp.com
- Limit: mobile
- TechRadar reports no mobile apps and browser-only access.Read 15 Oct 2026 · techradar.com
- Limit: payment fees
- Capterra reviewers complain that the Global Payments portal imposes unnecessary fees and lacks payment-provider choice.Read 15 Oct 2026 · capterra.com
- Limit: pricing transparency
- TechRadar criticizes opaque pricing and describes plans as custom quote based.Read 15 Oct 2026 · techradar.com
- Limit: support
- Independent reviews report slow or inconsistent support and implementation delays despite some positive support experiences.Read 15 Oct 2026 · capterra.com
- Notable news
- Inc. recorded CollaborateMD as a 2017 Inc. 5000 honoree and lists Douglas Kegler as leadership.Read 15 Oct 2026 · inc.com
- Ownership
- The company’s About page says CollaborateMD is part of the EverHealth family within EverCommerce.Read 15 Oct 2026 · collaboratemd.com
- Patient payments
- The product offers in-app card processing, an online payment portal and payment plans.Read 15 Oct 2026 · collaboratemd.com
- Praise: reporting
- Capterra reviewers frequently praise customizable reporting and claims visibility.Read 15 Oct 2026 · capterra.com
- Praise: usability
- Reviewers repeatedly describe navigation, billing, claims work and reporting as user-friendly or efficient.Read 15 Oct 2026 · getapp.com
- Rating on Capterra
- 4.1 out of 5 from 113 reviews.Read 15 Oct 2026 · capterra.com
- Rating on FeaturedCustomers
- 4.8 out of 5 from 2,664 reference ratings.Read 15 Oct 2026 · featuredcustomers.com
- Rating on G2 EHR
- 4.5 out of 5 from 1 review.Read 15 Oct 2026 · g2.com
- Rating on G2 seller profile
- 4.5 out of 5 from 6 reviews.Read 15 Oct 2026 · g2.com
- Rating on GetApp
- 4.1 out of 5 from 113 reviews.Read 15 Oct 2026 · getapp.com
- Reporting
- The Medical Billing Package includes more than 125 customizable reports and analytics dashboards.Read 15 Oct 2026 · collaboratemd.com
- SDKs and extensibility
- Reviewed official pages describe API references, endpoints, code samples and HL7 guides, but no SDK is listed.Read 15 Oct 2026 · collaboratemd.com
- System access
- TechRadar describes CollaborateMD as browser-only, without dedicated Windows, macOS, iOS or Android applications.Read 15 Oct 2026 · techradar.com
- Universal Import
- AI-powered Universal Import accepts billing data exported from virtually any EHR and maps it into claims without manual re-entry.Read 15 Oct 2026 · collaboratemd.com
Plans and prices
Core Priced on request Get Pricing 150 MB document storage · custom report builder · unlimited ERA auto-posting · unlimited real-time eligibility · 50 broadcast messages Read 15 Oct 2026 · collaboratemd.com
Optimize Priced on request Get Pricing 200 MB document storage · Report Snap and Share · Level 2 claim scrubbing/follow-up · unlimited USPS address scrubbing · 100 broadcast messages Read 15 Oct 2026 · collaboratemd.com
Pro Priced on request Get Pricing 1 GB document storage · enhanced print statements · unlimited eClaim attachments/paper claims · phone and SMS reminders · responsibility estimator/intelligent intake · 250 broadcast messages Read 15 Oct 2026 · collaboratemd.com
Medical Billing Package Priced on request Per transaction; Get Pricing 125+ reports · preferred EHR interface and first tax-ID setup included · payment portal and plans · unlimited users · scheduler · updates Read 15 Oct 2026 · collaboratemd.com
CollaborateMD WebAPI interface Priced on request $0–$5,000 depending on scope Custom EHR/EMR integration Read 15 Oct 2026 · collaboratemd.com
MDTech charge capture interface Free FREE Mobile charge capture Read 15 Oct 2026 · collaboratemd.com
Preferred Partner Interfaces Free No additional interface fee Preferred EHR/EMR interfaces Read 15 Oct 2026 · collaboratemd.com
MediMobile interface $2,500, paid once One-time fee Mobile charge capture Read 15 Oct 2026 · collaboratemd.com
Quest Diagnostics or LabCorp interface $2,500, paid once Interface fee; vendors normally pay Laboratory interface Read 15 Oct 2026 · collaboratemd.com
Where Specifiction places it
- Medical Billing Software#1 of 289.0
- Medical Appointment Scheduling Software#2 of 379.0
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