CollaborateMD vs PracticeSuite Medical Billing
CollaborateMD
collaboratemd.comPracticeSuite Medical Billing
practicesuite.comSide by side
| Figure | CollaborateMD | PracticeSuite Medical Billing |
|---|---|---|
| Price from | Free | — |
| Free plan | Yes | — |
| Free trial | — | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | — | Yes |
| macOS | — | Yes |
| Linux | — | Yes |
| iOS | — | Yes |
| Android | — | Yes |
| API | Yes | Yes |
| Plans published | 9 | 2 |
| Spec score · Medical Billing Software | 9.0 (#1) | 8.3 (#2) |
| Spec score · Medical Appointment Scheduling Software | 9.0 (#2) | 8.1 (#11) |
| Founded | 1999 | 2004 |
| Integrations | Standard and custom HL7 interfaces connect with systems such as Practice Fusion, Nexus Clinical and Alleva. | The platform is EHR-agnostic and advertises HL7, FHIR and API connectivity plus clearinghouse access to 1,600 commercial and government payers. |
| Licence | The customer agreement describes the service as proprietary and prohibits resale, sublicensing, reverse engineering and derivative works. | The API terms describe PracticeSuite software and APIs as proprietary and state that no ownership rights are granted. |
| Rating on Capterra | 4.1 out of 5 from 113 reviews. | 4.0 out of 5 from 41 reviews |
| Rating on GetApp | 4.1 out of 5 from 113 reviews. | 4.0 out of 5 from 41 reviews |
| Reporting | The Medical Billing Package includes more than 125 customizable reports and analytics dashboards. | PracticeSuite advertises more than 140 live reports and financial dashboards for practice, payer, guarantor and revenue-cycle analysis. |
| Security | The privacy policy states use of SSL, firewalls, encryption, physical access controls and need-to-know permissions. | PracticeSuite states it is HIPAA compliant and SOC 2 certified, and says it signs a Business Associate Agreement with every client. |
| Support | Support includes a knowledge base, case portal, weekday agents and 24/7 AI assistance; cases are targeted for 24–48-hour responses. | The company lists a support phone number, (813) 607-2800, on its About Us page. |
| What it does | CollaborateMD by EverHealth is a cloud medical billing and practice-management platform for practices, billing companies and laboratories. | PracticeSuite is a cloud platform combining medical billing, practice management, EHR, patient engagement, scheduling, telehealth and revenue-cycle functions. |
Plans
CollaborateMD
- CorePriced on request
- OptimizePriced on request
- ProPriced on request
- Medical Billing PackagePriced on request
- CollaborateMD WebAPI interfacePriced on request
- MDTech charge capture interfaceFree
- Preferred Partner InterfacesFree
- MediMobile interface$2,500, paid once
- Quest Diagnostics or LabCorp interface$2,500, paid once
PracticeSuite Medical Billing
- Custom medical billing softwarePriced on request
- Custom medical billing software pricingPriced on request
In their own words
CollaborateMD
CollaborateMD has no write-up on Specifiction yet; its figures are above.
PracticeSuite Medical Billing
PracticeSuite Medical Billing combines AI, robotic process automation, and billing rules for medical billing and revenue cycle management. Its RCM Work Queue prioritizes tasks such as authorizations, benefits, denials, payer follow-up, underpayments, and appeals. Automation handles claim-status checks, payment posting, statements, and ERA posting with exception routing. The product also supports eligibility verification, denial management, coding, patient payments, and claim scrubbing. PracticeSuite says it can connect with EHR and billing systems through HL7, FHIR, and APIs, while its clearinghouse and EDI connectivity reaches 1,600 commercial and government payers. The cloud-based platform is accessible in a browser across listed systems and devices without local servers, installations, or version updates. It is presented for solo providers, larger practices, and medical billing companies, and covers 362 specialties and sub-specialties. PracticeSuite states that it is HIPAA compliant and SOC 2 certified, and signs a Business Associate Agreement with every client. Pricing is on request. Each client is allowed 10 GB of data storage per practice.