CarePort Referral Management vs Viral Loops
CarePort Referral Management
careporthealth.comViral Loops
viral-loops.comSide by side
| Figure | CarePort Referral Management | Viral Loops |
|---|---|---|
| Price from | — | $35/mo |
| Free plan | — | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| API | — | Yes |
| Plans published | 0 | 12 |
| Spec score · Referral Management Software | 7.7 (#17) | 8.1 (#10) |
| Headquarters | Overland Park, Kansas, United States | Toronto, Ontario, Canada |
| Privacy and security | CarePort’s privacy policy says it uses password-protected access, secure connections when necessary, and regular monitoring for vulnerabilities and attacks. | The data-processing agreement describes TLS encryption, hashed passwords, brute-force protection, Cloudflare rate limiting and DDoS protection, retention controls and a bug-bounty program. |
| Purpose | CarePort Referral Management receives, responds to, and reviews patient referral activity in one electronic system. | Viral Loops provides referral program templates to increase, track, and reward customer referrals. |
| Security | CarePort says it takes reasonable precautions to protect personal data, uses password-protected access, and monitors for vulnerabilities and attacks. | The company’s DPA says the application uses TLS encryption, hashes account passwords, protects login pages against brute force, and uses Cloudflare rate limiting and DDoS protection. |
| Support | The CarePort Client Center lists support by phone at (800) 446-9614 during 8 a.m.–7 p.m. ET Monday through Friday. | All plans list help center access and standard chat and email support; Power adds priority and video support. |
Plans
Viral Loops
- Start-up (annual billing)$35 a month
- Start-up$49 a month
- Start-up (monthly billing)$49 a month
- Plus (annual billing)$99 a month
- Plus$139 a month
- Plus (monthly billing)$139 a month
- Growing (annual billing)$159 a month
- Growing$229 a month
- Growing (monthly billing)$229 a month
- Power (annual billing)$279 a month
In their own words
CarePort Referral Management
CarePort Referral Management is a web-based system for receiving, responding to, and reviewing patient referrals. It automatically processes incoming referrals, while also supporting referrals that arrive outside electronic channels. Customizable worklists help staff organize activity, and alerts about incoming referrals can go to a computer or mobile device. From a referral worklist, users can admit patients and retain key data to reduce manual entry. The system also lets users send post-acute authorization requests to payers and track responses. CarePort says it integrates with post-acute EHRs to reduce re-keying and can transfer referral data into back-office clinical and financial systems. It partners with CRM and EMR vendors on integrations that can open patient data in CarePort solutions. Reporting tools cover referral sources and patterns, including real-time reporting. The product is aimed at referral-management staff at skilled nursing facilities, home health agencies, long-term care facilities, and other care sites. Pricing is on request; a trial offer describes 60 days free, with pricing based on referral volume and an initial 12-month term.
Viral Loops
Viral Loops has no write-up on Specifiction yet; its figures are above.