CareStack vs Practice-Web
CareStack
carestack.comPractice-Web
practice-web.comSide by side
| Figure | CareStack | Practice-Web |
|---|---|---|
| Price from | $829/mo | $35/mo |
| Free plan | — | — |
| Free trial | — | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | — | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | — |
| Plans published | 2 | 10 |
| Spec score · Dental Clinic Software | 7.9 (#3) | 7.8 (#5) |
| Spec score · Dental Practice Management Software | 7.9 (#3) | 7.7 (#4) |
| Spec score · Dental Charting Software | 7.8 (#4) | 7.8 (#5) |
| Spec score · Dental Software | 7.9 (#4) | 7.7 (#7) |
| Spec score · Dental Appointment Scheduling Software | 7.8 (#14) | 7.7 (#21) |
| Headquarters | Kissimmee, Florida, United States | El Dorado Hills, California, United States |
| Integrations | Listed integrations include DoseSpot for electronic prescriptions, Heidi for AI note taking, Overjet for AI-powered diagnosis, and XChart for sedation vital statistics. | Named partners include DentalXChange, Global Payments, Patient Xpress, DocPay, DoseSpot, Dental Intelligence, TSI, and Flex. |
| Security | CareStack states that it is HIPAA compliant and holds SOC 2 Type II and ISO/IEC 27001:2022 certifications. | Security features include role-based user permissions, lock dates, and an audit trail that records user actions and related details. |
| Support | CareStack says support is available seven days a week by email, phone, or webchat. | Practice-Web describes support for installation, training, upgrades, adding computers, and expanding smart tools, with contact by phone or email. |
Plans
Practice-Web
- Mass Email Marketing$35 a month
- iPad/ Android Tablet Patient Forms$65 a month
- Online Patient Reviews$69 a month
- Additional TrainingPriced on request
- Auto and Two-Way Texting$90 a month
- Online Scheduling$119 a month
- Smart Caller ID$119 a month
- Practice-Web for Additional Office$129 a month
- Practice-Web for First Office$179 a month
- Database Conversion$1,195, paid once
In their own words
Practice-Web
Practice-Web is an on-premises practice management system for dental offices, covering scheduling, charting, billing, and patient communication. Its 3-D tooth chart records existing, referred, current, and planned treatment, and patients can sign treatment plans electronically. Staff can use the scheduler to find openings, make appointments, view patient information, and update confirmations through pwConnect texting. The system provides more than 60 reports and supports custom reports built with queries. Payment and claims functions include real-time insurance eligibility and benefits checks, eclaims, pay-by-text, and merchant card processing. Security features include role-based permissions, lock dates, and an audit trail of user actions and related details. The vendor says the software is designed to help offices become HIPAA-compliant, while each office remains responsible for its own compliance. Listed operating systems include Windows 10, Windows 8/8.1, Windows Server 2016, and Windows Server 2012. A free trial has a 30-patient entry limit and can be installed on a workstation or server. The listed first-office plan is $179 a month for 12 months, then $129 a month.