CareTogether CMS vs Neighbor Solutions

CareTogether CMS is open-source case management software for nonprofits supporting families and children through local human services. It combines case intake forms and workflow automation with customizable volunteer roles and permissions. Clients, volunteers, and staff can use the same platform, and organizations can send bulk texts to volunteers who have opted in, either to everyone or a selected group. The platform is listed for web, API, Linux, macOS, self-hosted, and Windows use, with hybrid deployment. Its security documentation describes separate data containers for organizations in the multitenant hosted environment and access filtered by an authorization model. Storage uses Azure immutability guarantees, and edits leave a permanent version history. The project says storage uses Azure RA-GZRS and retains at least six data copies across primary and secondary regions. CareTogether is licensed under AGPL-3.0, which requires hosted derivatives to make their source code and modifications available under that license. The product name and logo are exempt, and using the CareTogether CMS name for a hosted version requires written permission. Pricing is available on request.

Neighbor Solutions is a CRM and case-management platform for nonprofits and social-service organizations. It manages neighbor profiles, household records, case notes, alerts, document uploads, electronic signatures, and incident reports. Program tools track goals, milestones, assessments, outcomes, multiple-program enrollment, and conditional intake forms. Street outreach features record field interactions with locations, map activity, track encampments, and show a neighbor’s history at each location. Shelter management includes live bed availability, reservations, waitlists, household check-ins, and occupancy analytics. A resource directory provides availability information, referral tracking between organizations, and consent-based sharing. Teams can build reports and dashboards, automate workflows, and use AI for history summaries, case-note tag suggestions, and URL or PDF imports. Data can be exchanged through HUD-compliant HMIS exports, CSV, Excel, HSDS, and read-only report access. It runs on Android, iOS, and web. Pricing starts at $100 a month, with a 14-day trial and no free plan.