CareTogether CMS vs Primero

CareTogether CMS is open-source case management software for nonprofits supporting families and children through local human services. It combines case intake forms and workflow automation with customizable volunteer roles and permissions. Clients, volunteers, and staff can use the same platform, and organizations can send bulk texts to volunteers who have opted in, either to everyone or a selected group. The platform is listed for web, API, Linux, macOS, self-hosted, and Windows use, with hybrid deployment. Its security documentation describes separate data containers for organizations in the multitenant hosted environment and access filtered by an authorization model. Storage uses Azure immutability guarantees, and edits leave a permanent version history. The project says storage uses Azure RA-GZRS and retains at least six data copies across primary and secondary regions. CareTogether is licensed under AGPL-3.0, which requires hosted derivatives to make their source code and modifications available under that license. The product name and logo are exempt, and using the CareTogether CMS name for a hosted version requires written permission. Pricing is available on request.

Primero is an open-source information management platform for protection-related data. Its use cases include child protection and gender-based violence case management, incident monitoring, and family tracing and reunification. Case workflows span identification, registration, assessment, planning, referrals and transfers, and closure, with supervision, notifications and tasking tools. The platform lists CPIMS+, GBVIMS+ and MRMIMS+ modules, along with intake forms, custom fields, audit trails and reporting dashboards. Teams can configure forms, roles, lookups, reports, languages, logos and locations through a self-service interface. Primero is available in more than 40 languages. Its v2 progressive web app works online and offline in modern browsers on mobile devices, tablets and laptops, though offline use is limited to creating cases and editing records already accessed in the session; changes submit after reconnection. A free DIY tier requires implementers to manage infrastructure and support. Full Service SaaS costs $8,250 a year, while Hybrid deployment costs $25,000 a year for the first year and decreases to the Tier 3 cost in year two and thereafter.