Carpetan vs Formitize

Carpetan is a web-based order management platform for carpet and rug cleaning businesses. It follows work from customer contact through pickup, measurement, cleaning, delivery, and payment, while keeping customer contact details, address history, and order history. Drivers can see assigned pickups and deliveries, navigate to addresses, contact customers, and confirm tasks in the mobile app. Businesses can configure automatic SMS updates for order stages and arrange routes by zone, including multiple pickups or deliveries. Payment tracking is per order, and reports cover revenue, order volume, driver productivity, and customer return rate. The free plan costs nothing and allows 50 orders a month, one driver, and one admin plus one worker account. Pro is €50 a month; it allows 150 orders and includes two drivers and 20 SMS a month. Pro+ costs €120 a month, and Enterprise costs €200 a month. The maker offers Android apps, while its driver app page also lists iOS. Drivers can view loaded tasks with weak signal, but need internet to sync and confirm completed work; GPS tracking is not required.

Formitize is a mobile business platform for paperless workflows, combining forms with CRM, job management, scheduling, document management, sales pipeline, quoting, and invoicing. Smart Forms include a drag-and-drop builder, templates, automated actions, API access, and integrations, and can work offline. Operations features cover one-off and recurring jobs, routing, tracking, reminders, and real-time status updates. Smart Assist can handle appointment reminders, job-status updates, invoice creation, lead and quote follow-up, and invoice chasing. Listed integrations include Zapier, Mailchimp, Stripe, QuickBooks, Xero, and Power BI. The platform is available on web and through Apple and Android apps, with API access. The Formitize plan costs $29.99 a month per user; Australian prices exclude GST. A free 14-day trial is available, and the maker says it will build a customer's first form at no charge during the trial. Webforms is a separate paid add-on, priced at $19.99 per month for business clients and from $250 per month for enterprise clients; Australian prices exclude GST.