Carpetan
carpetan.com
What it is
Carpetan is a web-based order management platform for carpet and rug cleaning businesses. It follows work from customer contact through pickup, measurement, cleaning, delivery, and payment, while keeping customer contact details, address history, and order history. Drivers can see assigned pickups and deliveries, navigate to addresses, contact customers, and confirm tasks in the mobile app. Businesses can configure automatic SMS updates for order stages and arrange routes by zone, including multiple pickups or deliveries. Payment tracking is per order, and reports cover revenue, order volume, driver productivity, and customer return rate. The free plan costs nothing and allows 50 orders a month, one driver, and one admin plus one worker account. Pro is €50 a month; it allows 150 orders and includes two drivers and 20 SMS a month. Pro+ costs €120 a month, and Enterprise costs €200 a month. The maker offers Android apps, while its driver app page also lists iOS. Drivers can view loaded tasks with weak signal, but need internet to sync and confirm completed work; GPS tracking is not required.
Spec sheet
- Product
- Carpetan is a web-based platform for carpet cleaning businesses that manages orders from customer contact through pickup, cleaning, delivery, and payment.Read 5 Oct 2026 · carpetan.com
- Intended users
- Carpetan is aimed at carpet and rug cleaning companies, including pickup-and-delivery operations and teams managing drivers and daily routes.Read 5 Oct 2026 · carpetan.com
- Mobile apps
- The maker offers Android APK downloads for Carpetan Driver and Carpetan Mobile; its driver app page also lists Android and iOS availability.Read 5 Oct 2026 · carpetan.com
- Security
- Carpetan says it uses Firebase cloud infrastructure and encrypts data in transit and at rest, with access limited to authorized account users.Read 5 Oct 2026 · carpetan.com
- Customer records
- The platform stores customer contact details, address history, and order history.Read 5 Oct 2026 · carpetan.com
- Driver app
- Drivers can view assigned pickup and delivery tasks, navigate to addresses, contact customers, and confirm tasks in the mobile app.Read 5 Oct 2026 · carpetan.com
- GPS limitation
- The office can see completed and pending driver tasks, while the driver page says the platform does not require GPS tracking.Read 5 Oct 2026 · carpetan.com
- Offline limitation
- Drivers can view loaded tasks with a weak signal, but need an internet connection to sync and confirm completions.Read 5 Oct 2026 · carpetan.com
- Order workflow
- Orders move through registered, picked up, measured, being cleaned, ready for delivery, and delivered stages.Read 5 Oct 2026 · carpetan.com
- Payments and reporting
- The software tracks payments per order and provides revenue, order volume, driver productivity, and customer return rate reporting.Read 5 Oct 2026 · carpetan.com
- Privacy and retention
- The privacy policy says data is retained only as long as needed to provide the service and meet contractual or legal requirements.Read 5 Oct 2026 · carpetan.com
- Routing
- Route planning lets businesses organize driver routes by zone and arrange multiple pickups or deliveries in a logical order.Read 5 Oct 2026 · carpetan.com
- SMS notifications
- Carpetan can send automatic customer SMS notifications at configured order stages.Read 5 Oct 2026 · carpetan.com
Plans and prices
Free Free 50 orders / month · Carpetan Driver app included · 1 driver · 1 admin + 1 worker account Read 5 Oct 2026 · carpetan.com
Pro €50 a month 50 EUR / month 150 orders / month · 20 SMS / month · Driver app · 2 drivers · Navigation · 1 admin + 1 worker · Email support Read 5 Oct 2026 · carpetan.com
Pro+ €120 a month 120 EUR / month 350 orders / month · 70 SMS / month · Driver app · 4 drivers · Route planning · Auto route + reports · AI chat + order verification · 1 admin + 2 workers · Email support Read 5 Oct 2026 · carpetan.com
Enterprise €200 a month 200 EUR / month 700 orders / month · 200 SMS / month · Driver app · 8 drivers · Route planning · Auto route + reports · Online orders · AI order processing · AI chat + order verification · 1 admin + 5 workers · WhatsApp + email support Read 5 Oct 2026 · carpetan.com
Strong points and limits
Strong points
- Tracks orders across cleaning and delivery stages
- Stores customer address and order histories
- Supports route planning by zone
- Reports revenue and driver productivity
Limits
- Free plan allows 50 orders per month
- Driver task completion requires internet to sync
- Platform does not require GPS tracking
Who it suits
Carpetan suits carpet and rug cleaning businesses managing pickup and delivery, customer records, drivers, and daily routes. Its plan limits may help teams compare order, driver, and SMS allowances.
Verdict
Carpetan covers order handling, driver tasks, routing, notifications, and payment records for cleaning operations. Compare plan allowances against expected monthly orders, drivers, and SMS use.
Where Specifiction places it
- Carpet Cleaning Software#6 of 288.4
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