Carpetan vs Fieldified

Carpetan is a web-based order management platform for carpet and rug cleaning businesses. It follows work from customer contact through pickup, measurement, cleaning, delivery, and payment, while keeping customer contact details, address history, and order history. Drivers can see assigned pickups and deliveries, navigate to addresses, contact customers, and confirm tasks in the mobile app. Businesses can configure automatic SMS updates for order stages and arrange routes by zone, including multiple pickups or deliveries. Payment tracking is per order, and reports cover revenue, order volume, driver productivity, and customer return rate. The free plan costs nothing and allows 50 orders a month, one driver, and one admin plus one worker account. Pro is €50 a month; it allows 150 orders and includes two drivers and 20 SMS a month. Pro+ costs €120 a month, and Enterprise costs €200 a month. The maker offers Android apps, while its driver app page also lists iOS. Drivers can view loaded tasks with weak signal, but need internet to sync and confirm completed work; GPS tracking is not required.

Fieldified is field service management software for contractors and home service businesses, bringing together customer management, scheduling, dispatch, estimates, invoices and payments. Its CRM tools organize client details, requests, bookings and notifications. Scheduling supports technician assignments, route optimization, reminders and GPS tracking. Teams can create customizable quotes and invoices and automate follow-ups by email or text. The iOS and Android apps provide job details, time tracking, photos, signatures, messaging and offline work. Listed integrations include QuickBooks, Stripe, Google Calendar, Zapier, Mailchimp, HubSpot and Xero; the service also supports web and API access. A free plan is listed with usage limits, and the pricing page describes an unlimited free trial with certain limits and no credit card required to start. Paid plans begin at $49 a month for five users; additional users are listed at $5/user. Fieldified says its security measures include encryption at rest and in transit, mandatory admin MFA, monitoring and independent security assessments.