Carpetan vs HiveSuite

Carpetan is a web-based order management platform for carpet and rug cleaning businesses. It follows work from customer contact through pickup, measurement, cleaning, delivery, and payment, while keeping customer contact details, address history, and order history. Drivers can see assigned pickups and deliveries, navigate to addresses, contact customers, and confirm tasks in the mobile app. Businesses can configure automatic SMS updates for order stages and arrange routes by zone, including multiple pickups or deliveries. Payment tracking is per order, and reports cover revenue, order volume, driver productivity, and customer return rate. The free plan costs nothing and allows 50 orders a month, one driver, and one admin plus one worker account. Pro is €50 a month; it allows 150 orders and includes two drivers and 20 SMS a month. Pro+ costs €120 a month, and Enterprise costs €200 a month. The maker offers Android apps, while its driver app page also lists iOS. Drivers can view loaded tasks with weak signal, but need internet to sync and confirm completed work; GPS tracking is not required.

HiveSuite is software for party hire businesses to manage bookings, equipment availability, deposits, invoices, and delivery and collection schedules. Website enquiry forms can record party details, create customer records, and generate draft quotes. Inventory is tracked against bookings to show item availability and help avoid double bookings. HivePlanner provides a drag-and-drop calendar for scheduling deliveries and collections and assigning jobs. Customers can view booking details, approve quotes, and pay invoices through a branded portal. Stripe is included on every plan, and businesses may use their own payment methods; QuickBooks and Xero are also included and can sync accounting data. HiveCrew is available as an Android app or an installable iOS Progressive Web App with push notifications. HiveIntel answers plain-English questions about business data and presents results as charts, tables, or dashboards. Monthly plans include VAT and start at £34.99/mo for Solo, with 1 admin and 2 crew; higher tiers cost £89.99, £149.99, £249.99, or £499.99 monthly. The maker describes the service as designed for UK service businesses, including party hire companies. HiveSuite says AI submissions may go to third-party providers and advises against sharing unnecessary sensitive personal data.