Cartwheel vs Shipday

Cartwheel is delivery management software for restaurant chains and catering brands. It coordinates in-house drivers and third-party delivery providers, with automated routing and live delivery tracking. Operators can set dispatch rules for time of day, order size, driver availability, per-driver order limits, and delivery areas. Catering tools include scheduled dispatch, pre-delivery checklists, photo or signature proof, branded tracking, and vehicle-type routing. The driver app includes route planning, order checklists, ID verification, and proof of delivery. Cartwheel says one connection reaches Uber Direct, DoorDash Drive, Grubhub, Skipcart, and more than 50 local fleets; named integrations include Toast, PAR, Olo, Qu, ChowNow, and ezCater. Store and Dispatch tools are available on iOS and Android, alongside the web platform. Cartwheel says it operates in the United States, Puerto Rico, Canada, the United Kingdom, Ireland, and Australia. The listed Cartwheel plan is $99 a month, billed monthly, for 400 deliveries, then $0.25 per order.

Shipday is a delivery management platform for dispatching orders and coordinating drivers. The web platform is available on phones and tablets, and drivers use a mobile app for order information, routes, updates, chat, and proof of delivery by photo or signature. The service supports live delivery tracking, customer notifications, and dispatch management, with access to in-house drivers and third-party delivery services. Shipday lists more than 100 integrated partners. API access is available, and the Professional plan includes API and webhook access. The free plan supports up to 300 orders per month, 10 driver accounts, and one dispatch account. A 14-day trial of the full platform is available without a credit card. Paid plans start at $19 a month. Paid-plan user counts vary by plan. Support is available by phone, email, online chat, and in-app chat; listed phone hours are 9 am to 6 pm PST, Monday through Saturday. Shipday also lists AI features for review automation, coaching, calls, dispatch, reports, and customer chat.