Case Closed Software vs CROSStrax
Case Closed Software
caseclosedsoftware.com
CROSStrax
crosstrax.coSide by side
| Figure | Case Closed Software | CROSStrax |
|---|---|---|
| Price from | — | $35/mo |
| Free plan | — | — |
| Free trial | — | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | — |
| macOS | Yes | — |
| Linux | Yes | — |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | — |
| Self-hosted | Yes | — |
| Plans published | 1 | 5 |
| Spec score · Case Management Software | 8.2 (#28) | 8.7 (#10) |
| Audit trail | Yes | Yes |
| Custom case fields | Yes | Yes |
| Deployment | The product is available through U.S.-based cloud hosting and on-premises deployment; the site says most customers use Microsoft Azure cloud hosting. | cloud |
| Case intake forms | Yes | Yes |
| Integrations | The platform supports secure API integrations with RMS, CAD, analytics, and reporting tools, plus custom NCIC and local database integrations when authorized. | Integrations include QuickBooks, Microsoft Office, Zapier, Delvepoint, IRBsearch, email, and transcription. |
| Mobile apps | No | CROSStrax maintains iPhone and Android apps. |
| Reporting dashboards | Yes | Yes |
| Workflow automation | Yes | Zapier connects CROSStrax with thousands of popular apps without coding. |
Plans
CROSStrax
- Entry$420 a year
- Essential$780 a year
- Executive$1,260 a year
- Elite$2,340 a year
- Enterprise$3,540 a year
In their own words
Case Closed Software
Case Closed Software is a case management and intelligence platform for law enforcement and investigative agencies. It manages investigations from intake through prosecution, including case tracking, reports, evidence, and intelligence. Modules cover confidential informants, tips and leads, evidence tracking, gang intelligence, operations planning, agent payments, and analytics and reporting. The confidential informant module tracks status, payments, reliability scores, and deconfliction, and includes payment vouchers and approval workflows. Secure API integrations can connect to RMS, CAD, analytics, and reporting tools; custom NCIC and local database integrations are available when authorized. The maker says data is encrypted in transit and at rest, with MFA, access controls, audit logging, and daily backups. It lists CJIS, TX-RAMP Level 2, SOC 2 Type 2, and 28 CFR Part 23. Each agency has an isolated environment, and U.S. agencies’ data remains in the United States. Implementations typically take 4–8 weeks and include administrator and end-user training. The platform uses hybrid deployment, and pricing is available on request. Tracker and CaseNexus modules are in active development.