Case IQ vs Herarx
Case IQ
caseiq.comHerarx
herarx.comSide by side
| Figure | Case IQ | Herarx |
|---|---|---|
| Price from | — | $7.99/mo |
| Free plan | — | Yes |
| Free trial | — | — |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | — | Yes |
| iOS | — | Yes |
| API | Yes | — |
| Plans published | 1 | 6 |
| Spec score · Grievance Management Software | 7.8 (#4) | 8.6 (#2) |
| Spec score · Case Management Software | 7.5 (#93) | 8.4 (#21) |
| Audit trail | Yes | Yes |
| Deployment | cloud | cloud |
| Headquarters | Ottawa, Ontario, Canada | Cyprus, European Union |
| Integrations | Case IQ describes integrations for HRIS, CRM and ERP systems, identity providers and ticketing systems, plus an open API, SFTP and bulk data uploads. | Herarx states that its calendar can be subscribed to from any calendar app and that it supports Google Authenticator, Authy and WebAuthn/FIDO2 security keys. |
| Product | Case IQ provides investigative case management and compliance tools for organizations handling workplace incidents and risk. | Herarx is a case management platform for people who handle sensitive, structured work, organizing cases, files, contacts and tasks in one workspace. |
| Reporting dashboards | Yes | Yes |
Plans
Herarx
- FreeFree
- Premium$7.99 a month
- Max$15.99 a month
- Enterprise (2–4 users)$650 a year
- Enterprise (5–20 users)$550 a year
- Enterprise (20+ users)Priced on request
In their own words
Case IQ
Case IQ is a cloud-based investigative case management and compliance platform for organizations handling workplace incidents and risk. It supports multiple intake channels, anonymous reporting, guided forms, and case triage. Teams can centralize records, track file changes, automate workflows, and produce case reports. Dashboards, automated reporting, and configurable reports help identify trends and manage investigations. The platform includes custom case fields, audit trails, and a mobile version with speech-to-text. Integrations cover HRIS, CRM, ERP, identity providers, and ticketing systems, with an open API, SFTP, and bulk data uploads. Case IQ says annual independent audits validate SSAE SOC 2 Type II accreditation and ISO/IEC 27001:2022 certification. Access roles, data masking, and GDPR-compliant deletion, amendment, and transfer processes provide privacy controls. Support is available 24/7. Pricing is tailored, typically combining a one-time implementation component with an annual subscription.