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SPECIFICTION
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Case IQ

caseiq.com

WebAPI
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Spec score 7.8 #4 of 21 in Grievance Management Software

What it is

Case IQ is a cloud-based investigative case management and compliance platform for organizations handling workplace incidents and risk. It supports multiple intake channels, anonymous reporting, guided forms, and case triage. Teams can centralize records, track file changes, automate workflows, and produce case reports. Dashboards, automated reporting, and configurable reports help identify trends and manage investigations. The platform includes custom case fields, audit trails, and a mobile version with speech-to-text. Integrations cover HRIS, CRM, ERP, identity providers, and ticketing systems, with an open API, SFTP, and bulk data uploads. Case IQ says annual independent audits validate SSAE SOC 2 Type II accreditation and ISO/IEC 27001:2022 certification. Access roles, data masking, and GDPR-compliant deletion, amendment, and transfer processes provide privacy controls. Support is available 24/7. Pricing is tailored, typically combining a one-time implementation component with an annual subscription.

Spec sheet

Product
Case IQ provides investigative case management and compliance tools for organizations handling workplace incidents and risk.Read 9 Oct 2026 · caseiq.com
Deployment
cloudRead 19 Sep 2026 · caseiq.com
Integrations
Case IQ describes integrations for HRIS, CRM and ERP systems, identity providers and ticketing systems, plus an open API, SFTP and bulk data uploads.Read 9 Oct 2026 · caseiq.com
Support
Case IQ says staff are available 24/7 for customer support and technical assistance.Read 9 Oct 2026 · caseiq.com
Headquarters
Ottawa, Ontario, CanadaRead 28 Sep 2026 · caseiq.com
Analytics
The platform offers dashboards, automated reporting and configurable reports to help identify trends and manage investigations.Read 9 Oct 2026 · caseiq.com
Audit trail
YesRead 19 Sep 2026 · caseiq.com
Case intake forms
YesRead 19 Sep 2026 · caseiq.com
Case workflows
Users can centralize case records, track file changes, automate workflows and generate case reports.Read 9 Oct 2026 · caseiq.com
Custom case fields
YesRead 19 Sep 2026 · caseiq.com
Intake
The platform supports multiple intake channels, anonymous reporting, guided forms and case triage.Read 9 Oct 2026 · caseiq.com
Maker identity
The company page identifies the maker as Case IQ and says the company was born in Canada; it does not state a headquarters or founding year on that page.Read 9 Oct 2026 · caseiq.com
Mobile access
Users can access a mobile version of the platform with speech-to-text capabilities.Read 9 Oct 2026 · caseiq.com
Pricing structure
Pricing is customized to the organization and typically combines a one-time implementation component with an annual subscription.Read 9 Oct 2026 · caseiq.com
Privacy controls
The platform uses access roles and data masking and supports GDPR-compliant deletion, amendment and transfer processes.Read 9 Oct 2026 · caseiq.com
Reporting dashboards
YesRead 19 Sep 2026 · caseiq.com
Security certifications
Case IQ says annual independent security audits validate its SSAE SOC 2 Type II accreditation and ISO/IEC 27001:2022 certification.Read 9 Oct 2026 · caseiq.com
Who it serves
Case IQ says it serves ethics, compliance, HR, security, fraud and investigations teams, including mid-sized to global enterprises.Read 9 Oct 2026 · caseiq.com
Workflow automation
YesRead 19 Sep 2026 · caseiq.com

Plans and prices

Case IQ Priced on request Pricing is tailored; it typically includes a one-time implementation component and an annual subscription. Scope, solutions, implementation, integrations, user access and contract terms affect the estimate Read 9 Oct 2026 · caseiq.com

Every Case IQ plan and price →

Strong points and limits

Strong points

  • Multiple intake channels and anonymous reporting
  • Automated workflows with custom case fields
  • Dashboards and configurable reporting
  • Open API, SFTP, and bulk uploads
  • 24/7 customer and technical support

Limits

  • Pricing is customized and not listed
  • Implementation typically includes a one-time component
  • Cloud deployment may not fit local-only requirements
  • Mobile access is described as a version

Who it suits

Case IQ suits ethics, compliance, HR, security, fraud, and investigations teams. It is presented for mid-sized through global enterprises needing configurable intake, workflows, reporting, and integrations.

Verdict

Case IQ combines investigative intake, configurable records, workflow automation, analytics, and enterprise integrations. Organizations should request a tailored estimate and assess its cloud, privacy, and integration requirements.

Where Specifiction places it

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