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FocusOSHR

focusoshr.com

From $29/mo Free plan Web
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Spec score 8.8 #1 of 21 in Grievance Management Software

What it is

FocusOSHR is a web-based HR employee relations platform for managing cases, workplace investigations, communications, compliance monitoring, and employee engagement. Case management tracks work from intake through resolution, with activity logs, SLA monitoring, and duplicate detection. Its Investigations Hub organizes investigations into six stages and supports notes, findings, priority levels, and links to HR cases. The site describes an AI HR Assistant trained on HR policy that can draft responses, review emails, and offer corrective-action guidance. A template library includes more than 16 HR documents, such as warnings, termination documents, FMLA letters, and offer letters. Access controls include admin and reviewer roles, protected routes, and row-level security. FocusOSHR states that data is encrypted with AES-256 at rest and TLS 1.3 in transit. Listed authentication options include Google, Apple, and Microsoft SSO, SAML 2.0, and SCIM 2.0 provisioning; payroll and benefits integrations are for Enterprise. Plans range from Free at free, billed forever, to Enterprise at $249 a month. The company says its processes align with SOC 2 Type II Trust Service Criteria and describes GDPR compliance, but clarifies it is not a HIPAA covered entity.

Spec sheet

Purpose
FocusOSHR presents itself as an HR employee-relations platform covering case management, workplace investigations, communications, compliance monitoring and employee engagement.Read 15 Oct 2026 · focusoshr.com
Intended users
The pricing page presents plans for solo practitioners, growing HR teams, and teams or departments.Read 7 Oct 2026 · focusoshr.com
Security
The security page states that data is encrypted with AES-256 at rest and TLS 1.3 in transit, and that database tables use row-level security policies.Read 7 Oct 2026 · focusoshr.com
Compliance
The site says its infrastructure and processes are aligned with SOC 2 Type II Trust Service Criteria and describes GDPR compliance; it also clarifies FocusOSHR is not a HIPAA covered entity.Read 7 Oct 2026 · focusoshr.com
Support
Support ranges from community and a self-service knowledge base on Free to email on Starter and priority email/chat on Professional.Read 15 Oct 2026 · focusoshr.com
Access control
Role-based access provides administrator and reviewer roles, protected routes and row-level security.Read 15 Oct 2026 · focusoshr.com
Access controls
The site describes role-based access with admin and reviewer roles, protected routes, and row-level security.Read 7 Oct 2026 · focusoshr.com
AI HR Assistant
The AI HR Assistant provides streaming policy-trained chat for drafting responses, reviewing emails and corrective-action guidance.Read 15 Oct 2026 · focusoshr.com
AI tools
The site says its AI HR Assistant is trained on HR policy and can draft responses, review emails, and provide corrective action guidance.Read 7 Oct 2026 · focusoshr.com
Analytics
Advanced Analytics includes charts for violation trends, location heatmaps, resolution rates, monthly caseload and time to close.Read 15 Oct 2026 · focusoshr.com
API posture
The security page says every API request is authenticated and authorized and that API rate limiting is used; it does not present public API reference documentation.Read 15 Oct 2026 · focusoshr.com
Audit trail
Actions are logged with timestamps, user identity, IP addresses and detailed field-level changes, with exportable compliance reports.Read 15 Oct 2026 · focusoshr.com
Authentication integrations
The security page lists Google, Apple and Microsoft sign-in plus SAML 2.0 and SCIM 2.0 provisioning.Read 15 Oct 2026 · focusoshr.com
Business continuity
Enterprise continuity provisions include a 99.9% uptime SLA, daily backups, point-in-time recovery, multi-region failover and a recovery-time objective under four hours.Read 15 Oct 2026 · focusoshr.com
Case management
Case management tracks matters from intake through resolution and includes activity logs, SLA monitoring and duplicate detection.Read 15 Oct 2026 · focusoshr.com
Comparison score
The comparison table gives FocusOSHR an overall 92/100 score against listed competitors.Read 15 Oct 2026 · focusoshr.com
Compliance claims
The maker describes its infrastructure as SOC 2 Type II aligned and says the product is GDPR compliant and CCPA/CPRA ready.Read 15 Oct 2026 · focusoshr.com
Compliance scoring
Compliance Shield scores cases in real time using field completeness, SLA adherence, risk heatmaps and audit-readiness indicators.Read 15 Oct 2026 · focusoshr.com
Data residency
US data centers are the default and EU residency is offered as an option.Read 15 Oct 2026 · focusoshr.com
Database security
The security architecture says every database table is protected by granular row-level policies.Read 15 Oct 2026 · focusoshr.com
Discipline tracking
Discipline Tracker records progressive-discipline action types, follow-up dates, statuses and linked cases.Read 15 Oct 2026 · focusoshr.com
Employee engagement
Metagagement is described as an eight-step engagement program with session tracking, supervisor feedback and automated progress monitoring.Read 15 Oct 2026 · focusoshr.com
Encryption
FocusOSHR states that stored data uses AES-256 encryption and network traffic uses TLS 1.3.Read 15 Oct 2026 · focusoshr.com
HIPAA status
FocusOSHR explicitly says it is not a HIPAA covered entity, while applying HIPAA-aligned safeguards to medical-adjacent HR data.Read 15 Oct 2026 · focusoshr.com
Incident response
The security page states a 24-hour breach-notification commitment, anomaly detection and a dedicated incident-response team.Read 15 Oct 2026 · focusoshr.com
Integrations and authentication
The security page lists Google, Apple, and Microsoft SSO, SAML 2.0, SCIM 2.0 provisioning, and payroll and benefits integrations for Enterprise.Read 7 Oct 2026 · focusoshr.com
Investigations
The Investigations Hub uses a six-stage Kanban workflow with notes, findings, priorities and links to HR cases.Read 15 Oct 2026 · focusoshr.com
Leadership dashboard
Harmony Dashboard provides a leadership scorecard based on Clarity, Accountability and Harmony with trends and actionable insights.Read 15 Oct 2026 · focusoshr.com
Learning center
Learning Center contains a 68-lesson professional-development curriculum with progress tracking and completion certificates.Read 15 Oct 2026 · focusoshr.com
Limit: collaboration
The homepage says live multi-user editing and case presence indicators are not yet available.Read 15 Oct 2026 · focusoshr.com
Limit: learning persistence
Learning progress is stored locally, with cross-device synchronization and team leaderboards listed as future work.Read 15 Oct 2026 · focusoshr.com
Limit: native mobile
The product is described as a responsive PWA without native iOS or Android applications.Read 15 Oct 2026 · focusoshr.com
Limit: payroll
The maker deducts a point because payroll integration is not yet native and is on the roadmap.Read 15 Oct 2026 · focusoshr.com
Payroll integrations
Payroll and benefits integrations are listed as Enterprise capabilities, while native payroll synchronization is described as roadmap work.Read 15 Oct 2026 · focusoshr.com
Platform score
The homepage markets FocusOSHR with a 98/100 platform score and a #1 HR employee-relations-platform claim.Read 15 Oct 2026 · focusoshr.com
Smart Compose
Smart Compose drafts emails with selectable tone, signature autofill and HR-policy compliance checking.Read 15 Oct 2026 · focusoshr.com
Templates
The Templates Library contains more than 16 HR documents, including warnings, termination documents, FMLA letters and offer letters.Read 15 Oct 2026 · focusoshr.com
Trial terms
The pricing section says paid plans include a 14-day trial, require no credit card and can be cancelled anytime.Read 15 Oct 2026 · focusoshr.com

Plans and prices

Free Free forever up to 10 cases total · case management basics · 5 document templates · first 5 Learning Center lessons · community access · self-service knowledge base Read 15 Oct 2026 · focusoshr.com
Starter $29 a month per user per month up to 50 cases/month · all document templates · full Learning Center · email support · basic reporting and exports Read 15 Oct 2026 · focusoshr.com
Professional $79 a month per user per month unlimited cases · FACE Investigation Framework · IPAD Performance System · AI Writing Assistant · Tough Talks Coaching · Executive Analytics · weekly group coaching · priority email and chat support · e-signatures and compliance Read 15 Oct 2026 · focusoshr.com
Enterprise $249 a month per user per month; contact sales everything in Professional · SSO/SAML and SCIM provisioning · OpEx Certification Academy · dedicated success manager · advanced audit and compliance · multi-organization/consultant mode · payroll and benefits integrations · SLA-backed uptime guarantee · one-on-one coaching · custom onboarding and training Read 15 Oct 2026 · focusoshr.com

Every FocusOSHR plan and price →

Strong points and limits

Strong points

  • Tracks cases from intake through resolution.
  • Investigation workflows include six stages and linked HR cases.
  • AI assistant can draft responses and review emails.
  • Lists SSO, SAML 2.0, and SCIM 2.0 options.
  • Free plan is billed forever at free.

Limits

  • Free plan is limited to 10 cases total.
  • Free plan includes five document templates.
  • It is not a HIPAA covered entity.
  • Payroll and benefits integrations are for Enterprise.

Who it suits

FocusOSHR presents plans for solo practitioners, growing HR teams, and larger teams or departments. Its case and investigation workflows may suit HR staff responsible for employee relations matters.

FocusOSHR in depth

Read the full write-up

Overview

FocusOSHR is a web platform for employee-relations casework, workplace investigations, and HR communications. It best suits solo HR practitioners and teams that want those workflows in one place. The free tier is useful for a small start, but its lifetime limit of 10 cases makes a paid plan necessary for sustained use.

Key features

Case management follows matters from intake to resolution, with activity logs, SLA monitoring, and duplicate detection. That combination gives HR teams ways to track progress and spot overlapping reports; the free tier’s small case allowance sharply limits how long it can support active work. The Investigations Hub moves investigations through six stages and supports notes, findings, priorities, and links to HR cases, keeping the investigation connected to the wider case record.

The AI HR Assistant can draft responses, review emails, and provide corrective-action guidance based on HR policy. It may help with routine writing, but it does not replace HR judgment, and the AI Writing Assistant is reserved for Professional and Enterprise. The Templates Library has more than 16 pre-built HR documents, including warnings, termination documents, FMLA letters, and offer letters. Free includes five; Starter and higher plans unlock the full library.

Role-based admin and reviewer access, protected routes, and row-level security support controlled access to records. FocusOSHR says data is encrypted with AES-256 at rest and TLS 1.3 in transit. Its infrastructure and processes are aligned with SOC 2 Type II Trust Service Criteria, and it describes GDPR compliance; it also states that it is not a HIPAA covered entity. Findings and remediation and an audit log are supported. Google, Apple, and Microsoft SSO, SAML 2.0, SCIM 2.0 provisioning, and payroll and benefits integrations are Enterprise features.

Pricing

FocusOSHR uses a freemium model, with a free plan and a 14-day trial. Free costs nothing, billed forever, and allows up to 10 cases total. It includes basic case management, five templates, the first five Learning Center lessons, community access, and a self-service knowledge base. It is a low-commitment way for a solo practitioner to explore the workflow, not a lasting choice for a growing caseload.

Starter costs $29 a month and raises capacity to 50 cases per month. It adds all templates, the full Learning Center, email support, and basic reporting and exports. This is the practical step up for a solo user or small team that needs more room and reporting, but it does not include the AI Writing Assistant or priority support.

Professional costs $79 a month and removes the case limit. It adds the AI Writing Assistant, Executive Analytics, weekly group coaching, priority email and chat support, e-signatures, and compliance. For teams with sustained case volume or a need for writing support and stronger reporting, it is the most complete fit before Enterprise.

Enterprise costs $249 a month and includes everything in Professional, plus SSO/SAML and SCIM, a dedicated success manager, advanced audit and compliance, multi-org/consultant mode, and custom onboarding and training. It is aimed at teams or departments needing identity provisioning, oversight across organizations, or guided implementation. The published plan details do not give seat quotas or a separate renewal term.

Platforms

FocusOSHR runs on the web. Its Enterprise plan supports SSO and provisioning, but that does not change the listed platform.

Who it's for

FocusOSHR makes the most sense for solo practitioners and growing HR teams that want case tracking, investigations, policy-based writing assistance, and document templates together. Small teams can start with Free or Starter; teams with unlimited case needs, analytics, or AI writing will be better served by Professional. Organizations that require payroll or benefits integrations, SSO, or multi-org workflows need Enterprise. It is a weaker fit for buyers seeking payroll or benefits as built-in capabilities on lower tiers, or for organizations that require a HIPAA-covered entity.

Pros and cons

Pros: Case lifecycle tracking, investigation stages, and linked HR cases keep related work connected.

Pros: The free plan has no charge, while Starter provides all templates and basic reporting for $29 a month.

Pros: Professional combines unlimited cases with AI writing, executive analytics, e-signatures, and priority support.

Cons: Free stops at 10 cases total, so it is a trial-scale option for anyone managing ongoing work.

Cons: The AI Writing Assistant and unlimited cases start at $79 a month.

Cons: Payroll and benefits integrations and SSO/SAML and SCIM are Enterprise-only.

Alternatives

For a broader comparison, see Workplace Investigation Software.

Choose Pulpstream Employee Relations if you need Android, iOS, Windows, or API platforms; it uses paid custom pricing billed as a flat fee per employee or per user. Donesafe is another paid option, with custom pricing based on modules, worker count, and support services, plus a free trial and apps across Android, iOS, and Windows as well as web and API access. Sodales Employee Relations uses an annual subscription plus a one-time setup fee, priced by employee count, and supports web, mobile, and API access.

trACT is a paid web option with both a free plan and free trial. Civica Complaints Management offers custom pricing by enquiry and supports Android, iOS, Windows, web, and API. Ethicontrol has a $99 a month Starter plan, billed at 99 USD/month yearly or 99 USD/month monthly, and supports web, API, and self-hosted deployment. Safecall Investigation Case Management is a SaaS web-based solution with pricing on request and Android and iOS apps. BoardEffect uses paid pricing by request and supports Android, iOS, Windows, web, and API.

Verdict

Choose FocusOSHR if you want a web-based HR employee-relations workflow that connects cases, investigations, and policy-based writing, with a clear path from a small free allowance to unlimited cases. Professional is the strongest fit for active teams; look elsewhere if your work depends on payroll or benefits integrations but your budget does not stretch to Enterprise, or if HIPAA-covered status is essential.

Verdict

FocusOSHR combines case tracking, investigation workflows, policy-based writing assistance, and HR document templates. The free plan is limited to 10 cases, while the paid plans add capacity and support; buyers needing payroll or benefits integrations should note that those are listed for Enterprise.

Where Specifiction places it

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