empower
adviserplus.com
What it is
empower® is a paid, web-based employee relations platform from AdviserPlus, with pricing available on request. It brings cases, documents and decisions together through policy-aligned workflows and audit trails. Supported matters include disciplinary and misconduct cases, grievances, workplace investigations, sickness absence, performance and capability concerns, flexible working requests, and bullying and harassment complaints. Workflows can automate routine tasks, prompt actions, manage correspondence and documentation, and support Subject Access Request administration. The empower® enable option provides HR-led case management, reports, audit trails, workflows and dashboards. empower® transform includes enable and adds guided manager journeys, manager self-service and HR oversight. Dashboards help identify trends and risks, benchmark activity and inform workforce decisions; analytics can refresh daily and use regular people-data feeds. The platform supports nightly XML feeds, optional API integration, SAML 2.0 and AD single sign-on. AdviserPlus lists UK Azure hosting, geo-replication, encryption, MFA, role permissions, auditability and ISO 27001:2022 certification.
Spec sheet
- Purpose
- empower® combines cloud-based employee relations case management, guided manager journeys, analytics and optional expert HR advice.Read 5 Oct 2026 · adviserplus.com
- Intended users
- The product is described as built for HR, employee relations and people teams managing high-volume employee relations activity.Read 5 Oct 2026 · adviserplus.com
- Audience
- The maker says empower® is built for HR, employee relations and people teams managing high-volume employee relations activity.Read 5 Oct 2026 · adviserplus.com
- Integrations
- The maker describes nightly XML people-data feeds to an AdviserPlus SFTP server, API integration as an option, and support for SSO including SAML 2.0 and AD.Read 5 Oct 2026 · info.adviserplus.com
- Security
- The platform is hosted on Microsoft Azure in the UK, supports MFA and role-based permissions, and stores data in the UK with auditability.Read 5 Oct 2026 · adviserplus.com
- Support
- AdviserPlus describes dedicated customer support, a Customer Success Manager, customised training, and hosted platform maintenance and updates.Read 5 Oct 2026 · adviserplus.com
- Headquarters
- Ellesmere Port, Cheshire, UKRead 28 Sep 2026 · adviserplus.com
- Founded
- 2001Read 28 Sep 2026 · adviserplus.com
- Company
- AdviserPlus says it was founded in 2001.Read 5 Oct 2026 · adviserplus.com
- Access controls
- The product page lists multi-factor authentication, UK data storage, role-based permissions and auditability.Read 5 Oct 2026 · adviserplus.com
- Analytics
- Its dashboards and workforce analytics help HR teams track case progress, identify trends and risks, and benchmark employee relations data.Read 5 Oct 2026 · adviserplus.com
- Case management
- The platform brings employee relations cases, documentation and decisions together, with audit trails and policy-aligned workflows.Read 5 Oct 2026 · adviserplus.com
- Case types
- It supports disciplinary and misconduct matters, grievances, workplace investigations, sickness absence, performance and capability concerns, flexible working requests, and bullying and harassment complaints.Read 5 Oct 2026 · adviserplus.com
- Case workflows
- The platform supports structured workflows, routine task automation, action prompts, correspondence, documentation and Subject Access Request administration.Read 5 Oct 2026 · adviserplus.com
- Configuration
- The platform can be configured for different processes, policies and brands, with content and views tailored to the relevant users.Read 5 Oct 2026 · adviserplus.com
- Data feed
- The analytics solution uses a regular feed of people data from the customer's people platform, typically shared securely overnight.Read 5 Oct 2026 · adviserplus.com
- Hosting and security
- AdviserPlus says its solutions are hosted in UK-based Microsoft Azure data centres with geo-replication between UK South and UK West, and lists encryption at rest and in transit, annual third-party penetration testing, and ISO 27001:2022 certification.Read 5 Oct 2026 · adviserplus.com
- Hosting resilience
- AdviserPlus says its solutions use UK Azure data centres with geo-replication between UK South and UK West, and that business continuity and disaster recovery frameworks are regularly tested.Read 5 Oct 2026 · adviserplus.com
- Maintenance
- AdviserPlus says its hosted solutions are maintained by its team, including data protection, server patching, software updates and domain management.Read 5 Oct 2026 · adviserplus.com
- Manager journeys
- The transform solution guides managers through employee relations processes and is described as typically enabling self-service of 90% of ER tasks.Read 5 Oct 2026 · adviserplus.com
- Product options
- empower® enable provides HR-led case management and analytics, while empower® transform adds guided manager journeys for self-service with HR oversight.Read 5 Oct 2026 · adviserplus.com
- Security certifications
- AdviserPlus says it is certified to ISO27001:2022, encrypts data at rest and in transit, performs annual third-party penetration testing, and complies with UK GDPR and the Data Protection Act 2018.Read 5 Oct 2026 · adviserplus.com
Plans and prices
empower® enable Priced on request Contact AdviserPlus for a tailored demonstration and pricing. HR-led case management · case reports and audit trails · policy-aligned workflows · dashboards Read 5 Oct 2026 · adviserplus.com
empower® transform Priced on request Contact AdviserPlus for a tailored demonstration and pricing. Includes empower® enable · guided manager journeys · manager self-service · HR oversight Read 5 Oct 2026 · adviserplus.com
Strong points and limits
Strong points
- Supports varied employee relations case types
- Policy-aligned workflows include audit trails
- Dashboards can refresh daily
- Transform adds guided manager journeys
- Supports HRIS feeds and API integration
Limits
- Pricing requires contacting AdviserPlus
- Web platform only
- Manager self-service is part of transform
Who it suits
empower® is aimed at HR, employee relations and people teams managing high-volume casework. It suits organizations wanting structured workflows, analytics and optional manager self-service.
Verdict
empower® centralizes employee relations casework with configurable workflows, reporting and security controls. The transform option adds manager-led journeys, while pricing and package choice require a direct discussion.
Where Specifiction places it
- Grievance Management Software#5 of 217.8
- Workplace Investigation Software#10 of 297.7
- Case Management Software#73 of 1777.7
