LaborSoft
laborsoft.com
Spec sheet
- Product
- LaborSoft is cloud-based HR case management software for employee relations, labor relations, and related workplace cases.Read 11 Oct 2026 · laborsoft.com
- Security
- LaborSoft says it uses 256-bit AES encryption, Azure-hosted security protocols, unique user credentials, and HTTPS/TLS; MFA is described as planned for a future update.Read 11 Oct 2026 · laborsoft.com
- Privacy
- LaborSoft says it does not use customer-submitted case data for advertising purposes and does not sell personal information.Read 11 Oct 2026 · laborsoft.com
- Support
- LaborSoft offers onboarding, a user guide, ongoing email or phone support, and training sessions via Zoom.Read 11 Oct 2026 · laborsoft.com
- Headquarters
- Newton, MA 02464Read 28 Sep 2026 · laborsoft.com
- API limitation
- The FAQ states that APIs are not currently supported.Read 11 Oct 2026 · laborsoft.com
- Backups and retention
- LaborSoft says customer data is backed up across geographically redundant Azure regions and is not deleted by default; custom deletion programs can be arranged.Read 11 Oct 2026 · laborsoft.com
- Browser access
- The cloud application is accessible through Microsoft Edge, Google Chrome, or Apple Safari, and Microsoft Word is recommended for generating template letters.Read 11 Oct 2026 · laborsoft.com
- Case workflows
- The platform covers incidents and investigations, discipline, grievances and arbitration, EEO, document management, and scheduling.Read 11 Oct 2026 · laborsoft.com
- Customization
- Organizations can customize workflows, reporting, case management processes, alerts, and case types.Read 11 Oct 2026 · laborsoft.com
- HRIS integrations
- LaborSoft supports scheduled secure SFTP transfers of employee data in CSV format from HRIS systems such as Workday and PeopleSoft.Read 11 Oct 2026 · laborsoft.com
- Intended customers
- LaborSoft describes its customers as including corporate and commercial organizations, municipalities, government agencies, nonprofits, and teams in education, healthcare, transit, and utilities.Read 11 Oct 2026 · laborsoft.com
- Labor relations tools
- Labor relations features include templates, automated workflows, custom reports, and schedule reminders for grievance and arbitration steps.Read 11 Oct 2026 · laborsoft.com
- Reporting
- The software offers custom reports, KPI tracking, historical trend analysis, and dashboards with real-time case visibility.Read 11 Oct 2026 · laborsoft.com
- Security practices
- LaborSoft says it conducts security scans and penetration testing, reviews logs, and applies patches under a change management policy.Read 11 Oct 2026 · laborsoft.com
- Workflow automation
- YesRead 20 Sep 2026 · laborsoft.com
Plans and prices
Custom subscription Priced on request Subscription; costs vary by number of users and required modules; contact LaborSoft for a detailed quote. Flexible plans scale with organizational needs Read 11 Oct 2026 · laborsoft.com
Where Specifiction places it
- Grievance Management Software#9 of 217.1
- HR Case Management Software#28 of 477.1
- Investigation Management#11 of 187.1
- Workplace Investigation Software#22 of 297.0
- Case Management Software#154 of 1777.0
