Case IQ vs LaborSoft
Case IQ
caseiq.com
LaborSoft
laborsoft.comSide by side
| Figure | Case IQ | LaborSoft |
|---|---|---|
| Price from | — | — |
| Free plan | — | — |
| Free trial | — | — |
| Open source | — | — |
| Web | Yes | Yes |
| API | Yes | — |
| Plans published | 1 | 1 |
| Spec score · Grievance Management Software | 7.8 (#4) | 7.1 (#9) |
| Spec score · Workplace Investigation Software | 7.8 (#8) | 7.0 (#22) |
| Spec score · Investigation Management | 7.8 (#5) | 7.1 (#11) |
| Spec score · HR Case Management Software | 7.8 (#14) | 7.1 (#28) |
| Spec score · Case Management Software | 7.5 (#93) | 7.0 (#154) |
| Case workflows | Users can centralize case records, track file changes, automate workflows and generate case reports. | The platform covers incidents and investigations, discipline, grievances and arbitration, EEO, document management, and scheduling. |
| Headquarters | Ottawa, Ontario, Canada | Newton, MA 02464 |
| Product | Case IQ provides investigative case management and compliance tools for organizations handling workplace incidents and risk. | LaborSoft is cloud-based HR case management software for employee relations, labor relations, and related workplace cases. |
| Support | Case IQ says staff are available 24/7 for customer support and technical assistance. | LaborSoft offers onboarding, a user guide, ongoing email or phone support, and training sessions via Zoom. |
| Workflow automation | Yes | Yes |
Plans
In their own words
Case IQ
Case IQ is a cloud-based investigative case management and compliance platform for organizations handling workplace incidents and risk. It supports multiple intake channels, anonymous reporting, guided forms, and case triage. Teams can centralize records, track file changes, automate workflows, and produce case reports. Dashboards, automated reporting, and configurable reports help identify trends and manage investigations. The platform includes custom case fields, audit trails, and a mobile version with speech-to-text. Integrations cover HRIS, CRM, ERP, identity providers, and ticketing systems, with an open API, SFTP, and bulk data uploads. Case IQ says annual independent audits validate SSAE SOC 2 Type II accreditation and ISO/IEC 27001:2022 certification. Access roles, data masking, and GDPR-compliant deletion, amendment, and transfer processes provide privacy controls. Support is available 24/7. Pricing is tailored, typically combining a one-time implementation component with an annual subscription.