Case IQ vs empower
Case IQ
caseiq.comempower
adviserplus.comSide by side
| Figure | Case IQ | empower |
|---|---|---|
| Price from | — | — |
| Free plan | — | — |
| Free trial | — | — |
| Open source | — | — |
| Web | Yes | Yes |
| API | Yes | — |
| Plans published | 1 | 2 |
| Spec score · Grievance Management Software | 7.8 (#4) | 7.8 (#5) |
| Spec score · Workplace Investigation Software | 7.8 (#8) | 7.7 (#10) |
| Spec score · Case Management Software | 7.5 (#93) | 7.7 (#73) |
| Analytics | The platform offers dashboards, automated reporting and configurable reports to help identify trends and manage investigations. | Its dashboards and workforce analytics help HR teams track case progress, identify trends and risks, and benchmark employee relations data. |
| Case workflows | Users can centralize case records, track file changes, automate workflows and generate case reports. | The platform supports structured workflows, routine task automation, action prompts, correspondence, documentation and Subject Access Request administration. |
| Headquarters | Ottawa, Ontario, Canada | Ellesmere Port, Cheshire, UK |
| Integrations | Case IQ describes integrations for HRIS, CRM and ERP systems, identity providers and ticketing systems, plus an open API, SFTP and bulk data uploads. | The maker describes nightly XML people-data feeds to an AdviserPlus SFTP server, API integration as an option, and support for SSO including SAML 2.0 and AD. |
| Security certifications | Case IQ says annual independent security audits validate its SSAE SOC 2 Type II accreditation and ISO/IEC 27001:2022 certification. | AdviserPlus says it is certified to ISO27001:2022, encrypts data at rest and in transit, performs annual third-party penetration testing, and complies with UK GDPR and the Data Protection Act 2018. |
| Support | Case IQ says staff are available 24/7 for customer support and technical assistance. | AdviserPlus describes dedicated customer support, a Customer Success Manager, customised training, and hosted platform maintenance and updates. |
Plans
In their own words
Case IQ
Case IQ is a cloud-based investigative case management and compliance platform for organizations handling workplace incidents and risk. It supports multiple intake channels, anonymous reporting, guided forms, and case triage. Teams can centralize records, track file changes, automate workflows, and produce case reports. Dashboards, automated reporting, and configurable reports help identify trends and manage investigations. The platform includes custom case fields, audit trails, and a mobile version with speech-to-text. Integrations cover HRIS, CRM, ERP, identity providers, and ticketing systems, with an open API, SFTP, and bulk data uploads. Case IQ says annual independent audits validate SSAE SOC 2 Type II accreditation and ISO/IEC 27001:2022 certification. Access roles, data masking, and GDPR-compliant deletion, amendment, and transfer processes provide privacy controls. Support is available 24/7. Pricing is tailored, typically combining a one-time implementation component with an annual subscription.
empower
empower® is a paid, web-based employee relations platform from AdviserPlus, with pricing available on request. It brings cases, documents and decisions together through policy-aligned workflows and audit trails. Supported matters include disciplinary and misconduct cases, grievances, workplace investigations, sickness absence, performance and capability concerns, flexible working requests, and bullying and harassment complaints. Workflows can automate routine tasks, prompt actions, manage correspondence and documentation, and support Subject Access Request administration. The empower® enable option provides HR-led case management, reports, audit trails, workflows and dashboards. empower® transform includes enable and adds guided manager journeys, manager self-service and HR oversight. Dashboards help identify trends and risks, benchmark activity and inform workforce decisions; analytics can refresh daily and use regular people-data feeds. The platform supports nightly XML feeds, optional API integration, SAML 2.0 and AD single sign-on. AdviserPlus lists UK Azure hosting, geo-replication, encryption, MFA, role permissions, auditability and ISO 27001:2022 certification.