Case IQ vs OnePointe
Case IQ
caseiq.com
OnePointe
onepointe.aiSide by side
| Figure | Case IQ | OnePointe |
|---|---|---|
| Price from | — | $0.15/mo |
| Free plan | — | — |
| Free trial | — | — |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | — | Yes |
| macOS | — | Yes |
| API | Yes | Yes |
| Plans published | 1 | 8 |
| Spec score · Workplace Investigation Software | 7.8 (#8) | 7.7 (#11) |
| Spec score · Case Management Software | 7.5 (#93) | 7.7 (#75) |
| Audit trail | Yes | Actions, edits, and access are logged in an append-only, hash-chained audit trail that can be verified. |
| Headquarters | Ottawa, Ontario, Canada | Portland, Oregon, United States |
| Integrations | Case IQ describes integrations for HRIS, CRM and ERP systems, identity providers and ticketing systems, plus an open API, SFTP and bulk data uploads. | Institutions connect their own AI endpoint; named provider options include Anthropic Claude, OpenAI GPT, Google Gemini, and xAI Grok, directly or through Azure OpenAI, AWS Bedrock, or Google Vertex AI. |
| Product | Case IQ provides investigative case management and compliance tools for organizations handling workplace incidents and risk. | OnePointe is a case management platform for teams handling civil-rights, conduct, and workplace investigations. |
| Support | Case IQ says staff are available 24/7 for customer support and technical assistance. | The site lists product support at [email protected] and office hours Monday–Friday, 8am–6pm Pacific. |
Plans
OnePointe
- Year 1 setup$2,000 a month
- Year 1 monthly$250 a month
- Year 1 all-in$5,000 a year
- Year 2Price not published
- Year 3+$1.75 a year
- Founding-partner rate — Year 3+$1.75 a year
- Partner Institution Program — Year 1$5,000 a year
- Partner Institution Program — Year 2Price not published
In their own words
Case IQ
Case IQ is a cloud-based investigative case management and compliance platform for organizations handling workplace incidents and risk. It supports multiple intake channels, anonymous reporting, guided forms, and case triage. Teams can centralize records, track file changes, automate workflows, and produce case reports. Dashboards, automated reporting, and configurable reports help identify trends and manage investigations. The platform includes custom case fields, audit trails, and a mobile version with speech-to-text. Integrations cover HRIS, CRM, ERP, identity providers, and ticketing systems, with an open API, SFTP, and bulk data uploads. Case IQ says annual independent audits validate SSAE SOC 2 Type II accreditation and ISO/IEC 27001:2022 certification. Access roles, data masking, and GDPR-compliant deletion, amendment, and transfer processes provide privacy controls. Support is available 24/7. Pricing is tailored, typically combining a one-time implementation component with an annual subscription.